Basically we have an IVR. Our extensions are 2XX but i want when someone calling from outside instead of dialing 2xx extensions they will be able to cal 22xx. I dont want to create 22xx extensions and use follow me in order this to work. Any idea?
This catches any 22XX entry in the IVR and then sends it to the custom destination, that custom destination removes the leading 2 and will attempt to find a working 2XX extension.
If you want, you can also enable the return option on that custom destination to return to the IVR.