iSymphony not running

General Help
1

Hi Forum
I been using FreePBX distro for a while, currently using version 12.
I’m trying a new test rig with freshly installed and updated v 13, but can’t seem to get iSymphony running…

[root@pbx13 ~]# service iSymphonyServerV3 restart
Stopping iSymphonyServer…
Failed to stop: A running instance of the server was not found.
rm: cannot remove `/var/lock/subsys/iSymphonyServerV3’: No such file or directory
Failed to start: The server requires a Java (JRE) version of 1.8, or higher
You are currently running:

1.7.0_05

You must upgrade Java to utilize the server
[root@pbx13 ~]#
[root@pbx13 ~]# java -version
java version "1.7.0_05"
Java™ SE Runtime Environment (build 1.7.0_05-b06)
Java HotSpot™ 64-Bit Server VM (build 23.1-b03, mixed mode)

Thanks for any tips or clues.

2

Seems pretty straightforward to me. You need to upgrade Java. IIRC, you do that with “yum”.

3

I’m running into the same issue, however pulling java with yum install version 1.7.0_05. Yum search only displays java 1.7, not java 1.8. Can anyone confirm if java 1.8 is in the repos?

4

Try amportal chown from the CLI.

5

You sum it up nicely. :slight_smile:
Where does yum get java 1.8 from ??

6

OMG, I just did a yum update, and update included iSymphony to 3.3.1.46-1.

Failed to start: The server requires a Java (JRE) version of 1.8, or higher
You are currently running:

1.7.0_05

You must upgrade Java to utilize the server
error: %pre(iSymphonyServerV3-fpbx-3.3.1.46-1.noarch) scriptlet failed, exit status 1
error: install: %pre scriptlet failed (2), skipping iSymphonyServerV3-fpbx-3.3.1.46-1

Any clues for how to fix ?

7

Hi,
Could you solve this issue?

8

Negative.

[Post must be at least 20 characters]

9

there is a script at “/opt/isymphony3/server/config.sh” that needs to be run after the java upgrade. it updates all the pointers that the isymphony3 server needs

10

after the installation you need to following the following steps if your isymphony server is not starting:

Solution in Steps:

1)Go to the Following Path

/opt/isymphony3/server

2)Edit config-vars.sh

3)comment existing statement and Add the following Statement like below
#JAVA_HOME=/usr/java/latest
JAVA_HOME=/usr/lib/jvm/jre-openjdk/
Save it.

4)give you the start script permission on cli like following

chmod +x /opt/isymphony3/server/startup.sh

5)Finally Run the Server with given command

/opt/isymphony3/server/startup.sh

on Success you will see following message

Starting iSymphonyServer… Done

enjoy…!