I am having trouble getting the iSymphony client to run on my OS X Lion machine. It downloads form the panel page fine and I can save it as iSymphony.app to my App’s folder, however when I try to open it it flashes a screen I can allow or deny for a very short time, I can’t read what it says and then the app closes itself after a couple seconds.
Socs28,
Can you send a email to [email protected] with these details and a link to this post. This will better help us track the issue. Once a resolution is found I will post back here. Also can you include the output of running “java -version” on the command line.
Mike Yara
i9Technologies
I’m on Mac 10.8.2 with Java 7 (1.7.0_13). I launch the launch.jnlp file, I get a request to verify trust, I accept, and after a moment or two it all vanishes. I don’t know if it’s crashing or what. This is all I can get from the console window before it goes away.
CacheEntry[http://pbx.his.exchangechurch.com:50003/autopopulate/default/default/features/iSymphonyJWSFeature_2.7.1.3989.jnlp]: updateAvailable=false,lastModified=Tue Nov 27 14:40:05 PST 2012,length=450
CacheEntry[http://pbx.his.exchangechurch.com:50003/features/iSymphonyFeature_2.7.1.3989.jnlp]: updateAvailable=false,lastModified=Tue Nov 27 14:40:05 PST 2012,length=2520
CacheEntry[http://pbx.his.exchangechurch.com:50003/features/org.eclipse.rcp_3.7.1.r37x_v20110729-9DB5FmNFnFLSFCtLxnRfMqt15A4A.jnlp]: updateAvailable=false,lastModified=Tue Nov 27 14:40:05 PST 2012,length=7117
Match: beginTraversal
Match: digest selected JREDesc: JREDesc[version 1.5+, heap=-1–1, args=-XstartOnFirstThread, href=null, sel=false, null, null], JREInfo: JREInfo for index 0:
platform is: 1.7
product is: 1.7.0_13
location is: http://java.sun.com/products/autodl/j2se
path is: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java
args is:
native platform is: Mac OS X, x86_64 [ x86_64, 64bit ]
JavaFX runtime is: JavaFX 2.2.5 found at /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/
enabled is: true
registered is: true
system is: true
Match: ignoring maxHeap: -1
Match: ignoring InitHeap: -1
Match: digesting vmargs: -XstartOnFirstThread
Match: digested vmargs: [JVMParameters: isSecure: false, args: -XstartOnFirstThread]
Match: JVM args after accumulation: [JVMParameters: isSecure: false, args: -XstartOnFirstThread]
Match: digest LaunchDesc: http://pbx.his.exchangechurch.com:50003/autopopulate/default/default/launch.jnlp
Match: digest properties: [[email protected]/isymphony/instance, [email protected]/isymphony/config, -Dcom.xmlnamespace.operatorpanel.client.WIZARDSERVERIP=pbx.his.exchangechurch.com, -Dcom.xmlnamespace.operatorpanel.client.WIZARDSERVERLOCATION=default, -Dcom.xmlnamespace.operatorpanel.client.WIZARDSERVERTENANT=default, -Declipse.product=iSymphonyBrandingPlugin.product]
Match: JVM args: [JVMParameters: isSecure: false, args: -XstartOnFirstThread [email protected]/isymphony/instance [email protected]/isymphony/config -Dcom.xmlnamespace.operatorpanel.client.WIZARDSERVERIP=pbx.his.exchangechurch.com -Dcom.xmlnamespace.operatorpanel.client.WIZARDSERVERLOCATION=default -Dcom.xmlnamespace.operatorpanel.client.WIZARDSERVERTENANT=default -Declipse.product=iSymphonyBrandingPlugin.product]
Match: digest LaunchDesc: null
Match: digest properties: []
Match: JVM args: [JVMParameters: isSecure: false, args: -XstartOnFirstThread [email protected]/isymphony/instance [email protected]/isymphony/config -Dcom.xmlnamespace.operatorpanel.client.WIZARDSERVERIP=pbx.his.exchangechurch.com -Dcom.xmlnamespace.operatorpanel.client.WIZARDSERVERLOCATION=default -Dcom.xmlnamespace.operatorpanel.client.WIZARDSERVERTENANT=default -Declipse.product=iSymphonyBrandingPlugin.product]
Match: digest LaunchDesc: null
Match: digest properties: []
Match: JVM args: [JVMParameters: isSecure: false, args: -XstartOnFirstThread [email protected]/isymphony/instance [email protected]/isymphony/config -Dcom.xmlnamespace.operatorpanel.client.WIZARDSERVERIP=pbx.his.exchangechurch.com -Dcom.xmlnamespace.operatorpanel.client.WIZARDSERVERLOCATION=default -Dcom.xmlnamespace.operatorpanel.client.WIZARDSERVERTENANT=default -Declipse.product=iSymphonyBrandingPlugin.product]
Match: digest LaunchDesc: null
Match: digest properties: []
Match: JVM args: [JVMParameters: isSecure: false, args: -XstartOnFirstThread [email protected]/isymphony/instance [email protected]/isymphony/config -Dcom.xmlnamespace.operatorpanel.client.WIZARDSERVERIP=pbx.his.exchangechurch.com -Dcom.xmlnamespace.operatorpanel.client.WIZARDSERVERLOCATION=default -Dcom.xmlnamespace.operatorpanel.client.WIZARDSERVERTENANT=default -Declipse.product=iSymphonyBrandingPlugin.product]
Match: endTraversal ..
Match: JVM args final: -XstartOnFirstThread [email protected]/isymphony/instance [email protected]/isymphony/config -Dcom.xmlnamespace.operatorpanel.client.WIZARDSERVERIP=pbx.his.exchangechurch.com -Dcom.xmlnamespace.operatorpanel.client.WIZARDSERVERLOCATION=default -Dcom.xmlnamespace.operatorpanel.client.WIZARDSERVERTENANT=default -Declipse.product=iSymphonyBrandingPlugin.product
Match: Running JREInfo Version match: 1.7.0.13 == 1.7.0.13
Match: Running JVM args match the secure subset: have:<> satisfy want:<-XstartOnFirstThread [email protected]/isymphony/instance [email protected]/isymphony/config -Dcom.xmlnamespace.operatorpanel.client.WIZARDSERVERIP=pbx.his.exchangechurch.com -Dcom.xmlnamespace.operatorpanel.client.WIZARDSERVERLOCATION=default -Dcom.xmlnamespace.operatorpanel.client.WIZARDSERVERTENANT=default -Declipse.product=iSymphonyBrandingPlugin.product>
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/com.ibm.icu_4.4.2.v20110208.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/autopopulate/default/default/plugins/org.eclipse.equinox.launcher_1.2.0.v20110502.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.core.commands_3.6.0.I20110111-0800.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.core.databinding_1.4.0.I20110111-0800.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:05 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.core.databinding.property_1.4.0.I20110222-0800.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.core.databinding.beans_1.2.100.I20100824-0800.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:05 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.core.databinding.observable_1.4.0.I20110222-0800.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
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CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.core.runtime.compatibility.auth_3.2.200.v20110110.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.osgi.services_3.3.0.v20110513.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.help_3.5.100.v20110426.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.ui_3.7.0.I20110602-0100.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:05 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.jface_3.7.0.I20110522-1430.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.swt_3.7.1.v3738a.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.jface.databinding_1.5.0.I20100907-0800.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.update.configurator_3.3.100.v20100512.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.ui.workbench_3.7.0.I20110519-0100.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.ui.cocoa_1.1.0.I20101109-0800.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.ui.carbon_4.0.100.I20101109-0800.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.swt.cocoa.macosx.x86_64_3.7.1.v3738a.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.swt.cocoa.macosx_3.7.1.v3738a.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.equinox.simpleconfigurator_1.0.200.v20110502-1955.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.swt.carbon.macosx_3.7.1.v3738a.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.rcp_3.7.0.v201109091335.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.core.contenttype_3.4.100.v20110423-0524.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.equinox.app_1.3.100.v20110321.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.equinox.common_3.6.0.v20110523.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.equinox.util_1.0.300.v20110502.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.equinox.ds_1.3.1.R37x_v20110701.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.equinox.preferences_3.4.1.R37x_v20110725.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:05 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.equinox.registry_3.5.101.R37x_v20110810-1611.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.equinox.launcher.carbon.macosx_1.1.100.v20110502.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.equinox.launcher_1.2.0.v20110502.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.equinox.launcher.cocoa.macosx.x86_64_1.1.100.v20110502.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:05 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/org.eclipse.equinox.launcher.cocoa.macosx_1.1.100.v20110502.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/AdminPlugin_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/CallHistoryPlugin_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/AdminPluginEF_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:05 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/ClientRCPEF_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:05 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/ConnectionCorePlugin_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/ConnectionCorePluginEF_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/CallHistoryPluginEF_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/ExtensionDirectoryManagerPlugin_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/ExtensionDirectoryManagerPluginEF_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/HeldCallsPlugin_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/HeldCallsPluginEF_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/LocalExtensionPlugin_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/MeetMeRoomPlugin_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/iSymphonyBrandingPlugin_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/LocalExtensionsPluginEF_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/MeetMeRoomPluginEF_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/OtherExtensionsPlugin_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/OtherExtensionsPluginEF_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/ParkedCallsPlugin_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:05 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/ParkedCallsPluginEF_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/Smack_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:05 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/QueuePlugin_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:05 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/QueuePluginEF_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/ThemePlugin_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/VoiceMailPlugin_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/VoiceMailPluginEF_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/CustomTable_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/CDateTime_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/ClientRCP_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
Java Web Start 10.13.2.20
Using JRE version 1.7.0_13-b20 Java HotSpot™ 64-Bit Server VM
User home directory = /Users/corbystephens
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
m: print memory usage
o: trigger logging
p: reload proxy configuration
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
0-5: set trace level to
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CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/AlertPopupPluginEF_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/StatusUtilities_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/AlertPopupPlugin_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:05 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/DialAPIPlugin_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/BrowserPlugin_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
CacheEntry[http://pbx.his.exchangechurch.com:50003/plugins/CommonsCodec_2.7.1.3989.jar]: updateAvailable=false,lastModified=Tue Nov 27 14:40:06 PST 2012,length=-1
Match: beginTraversal
JNLP JREDesc in Component ignored: null
Match: digest selected JREDesc: JREDesc[version 0+, heap=-1–1, args=null, href=null, sel=false, com.sun.javaws.jnl.ResourcesDesc@2eb87af3, null], JREInfo: JREInfo for index 0:
platform is: 1.7
product is: 1.7.0_13
location is: http://java.sun.com/products/autodl/j2se
path is: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java
args is:
native platform is: Mac OS X, x86_64 [ x86_64, 64bit ]
JavaFX runtime is: JavaFX 2.2.5 found at /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/
enabled is: true
registered is: true
system is: true
Match: ignoring maxHeap: -1
Match: ignoring InitHeap: -1
Match: digesting vmargs: null
Match: digested vmargs: [JVMParameters: isSecure: true, args: ]
Match: JVM args after accumulation: [JVMParameters: isSecure: true, args: ]
Match: digest LaunchDesc: null
Match: digest properties: []
Match: JVM args: [JVMParameters: isSecure: true, args: ]
Match: digest LaunchDesc: null
Match: digest properties: []
Match: JVM args: [JVMParameters: isSecure: true, args: ]
Match: endTraversal ..
Match: JVM args final:
Match: Running JREInfo Version match: 1.7.0.13 == 1.7.0.13
Match: Running JVM args match: have:<> satisfy want:<>
Match: beginTraversal
JNLP JREDesc in Component ignored: null
Match: digest selected JREDesc: JREDesc[version 0+, heap=-1–1, args=null, href=null, sel=false, com.sun.javaws.jnl.ResourcesDesc@531856ad, null], JREInfo: JREInfo for index 0:
platform is: 1.7
product is: 1.7.0_13
location is: http://java.sun.com/products/autodl/j2se
path is: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java
args is:
native platform is: Mac OS X, x86_64 [ x86_64, 64bit ]
JavaFX runtime is: JavaFX 2.2.5 found at /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/
enabled is: true
registered is: true
system is: true
Match: ignoring maxHeap: -1
Match: ignoring InitHeap: -1
Match: digesting vmargs: null
Match: digested vmargs: [JVMParameters: isSecure: true, args: ]
Match: JVM args after accumulation: [JVMParameters: isSecure: true, args: ]
Match: digest LaunchDesc: null
Match: digest properties: []
Match: JVM args: [JVMParameters: isSecure: true, args: ]
Match: endTraversal ..
Match: JVM args final:
Match: Running JREInfo Version match: 1.7.0.13 == 1.7.0.13
Match: Running JVM args match: have:<> satisfy want:<>
See the following article on issues with iSymphony Java WS and OS X.
From the link above…go to the Downloads Archive and install the OSX client. Then you can run it like a normal app and not via browser.