We are having an issue with agents not receiving calls until they log in and then back out. It seems to be the same issue reported here: https://community.asterisk.org/t/agent-get-status-in-call-and-not-in-use-and-they-do-not-able-to-receive-new-calls-until-the-transferred-call-have-been-finished/69047
Is anyone else experiencing this? Is there a plan in roll out a newer version of Asterisk to remedy the problem?
Tom