Issues with external Zulu clients

Hello Everyone,

For a while we have been using a mix of Jitsi & GS Wave softphones successfully both internally & externally.
Recently we purchased some Zulu licenses & started implementation, but we are unable to get calls from external Zulu clients (both desktop & mobile) to work, Zulu logs in, but calls will not connect & eventually time out. Using Jitsi or GS Wave externally, or the Zulu clients internally all work fine.

We opened TCP port 8002 in addition to the SIP & RTP ports we already had open.

Asterisk Version: 16.6.2
FreePBX Version: 15.0.16.42
Zulu Version: 15.0.57.12
Zulu Client: Latest Stable (one latest alpha)

Any ideas?

Regards,
Josh

@lemming86_au,

That should Just Work™. You’ll need to open a support ticket at support.sangoma.com to get some help.

1 Like

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.