Issue with dialling UK 3 digit police numbers

General Help
1

Hi There,

Taken over a system from another company… they cannot dial uk police and healthcare numbers 101 and 111.

Here is the log from a call attempt… any pointers greatly appreciated.

[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:1] Macro(“SIP/160-00000075”, “user-callerid,LIMIT,EXTERNAL,”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:1] Set(“SIP/160-00000075”, “TOUCH_MONITOR=1562147110.129”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:2] Set(“SIP/160-00000075”, “AMPUSER=160”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:3] GotoIf(“SIP/160-00000075”, “0?report”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:4] ExecIf(“SIP/160-00000075”, “1?Set(REALCALLERIDNUM=160)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:5] Set(“SIP/160-00000075”, “AMPUSER=160”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:6] GotoIf(“SIP/160-00000075”, “0?limit”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:7] Set(“SIP/160-00000075”, “AMPUSERCIDNAME=Helpdesq”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:8] ExecIf(“SIP/160-00000075”, “0?Set(__CIDMASQUERADING=TRUE)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:9] GotoIf(“SIP/160-00000075”, “0?report”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:10] Set(“SIP/160-00000075”, “AMPUSERCID=160”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:11] Set(“SIP/160-00000075”, “__DIAL_OPTIONS=Ttr”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:12] Set(“SIP/160-00000075”, “CALLERID(all)=“Helpdesq” <160>”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:13] GotoIf(“SIP/160-00000075”, “0?limit”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:14] ExecIf(“SIP/160-00000075”, “1?Set(GROUP(concurrency_limit)=160)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:15] ExecIf(“SIP/160-00000075”, “0?Set(CHANNEL(language)=)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:16] NoOp(“SIP/160-00000075”, “Macro Depth is 1”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:17] GotoIf(“SIP/160-00000075”, “1?report2:macroerror”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Goto (macro-user-callerid,s,18)
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:18] GotoIf(“SIP/160-00000075”, “1?continue”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Goto (macro-user-callerid,s,37)
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:37] Set(“SIP/160-00000075”, “CALLERID(number)=160”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:38] Set(“SIP/160-00000075”, “CALLERID(name)=Helpdesq”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:39] GotoIf(“SIP/160-00000075”, “0?cnum”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:40] Set(“SIP/160-00000075”, “CDR(cnam)=Helpdesq”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:41] Set(“SIP/160-00000075”, “CDR(cnum)=160”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:42] Set(“SIP/160-00000075”, “CHANNEL(language)=en”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:2] Gosub(“SIP/160-00000075”, “sub-record-check,s,1(out,111,dontcare)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:1] GotoIf(“SIP/160-00000075”, “0?initialized”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:2] Set(“SIP/160-00000075”, “__REC_STATUS=INITIALIZED”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:3] Set(“SIP/160-00000075”, “NOW=1562147110”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:4] Set(“SIP/160-00000075”, “__DAY=03”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:5] Set(“SIP/160-00000075”, “__MONTH=07”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:6] Set(“SIP/160-00000075”, “__YEAR=2019”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:7] Set(“SIP/160-00000075”, “__TIMESTR=20190703-104510”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:8] Set(“SIP/160-00000075”, “__FROMEXTEN=160”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:9] Set(“SIP/160-00000075”, “__MON_FMT=wav”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:10] NoOp(“SIP/160-00000075”, “Recordings initialized”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:11] ExecIf(“SIP/160-00000075”, “0?Set(ARG3=dontcare)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:12] Set(“SIP/160-00000075”, “REC_POLICY_MODE_SAVE=”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:13] ExecIf(“SIP/160-00000075”, “0?Set(REC_STATUS=NO)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:14] GotoIf(“SIP/160-00000075”, “3?checkaction”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Goto (sub-record-check,s,17)
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:17] GotoIf(“SIP/160-00000075”, “1?sub-record-check,out,1”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Goto (sub-record-check,out,1)
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:1] NoOp(“SIP/160-00000075”, “Outbound Recording Check from 160 to 111”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:2] Set(“SIP/160-00000075”, “RECMODE=dontcare”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:3] ExecIf(“SIP/160-00000075”, “1?Goto(routewins)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Goto (sub-record-check,out,7)
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:7] Gosub(“SIP/160-00000075”, “recordcheck,1(dontcare,out,111)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:1] NoOp(“SIP/160-00000075”, “Starting recording check against dontcare”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:2] Goto(“SIP/160-00000075”, “dontcare”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Goto (sub-record-check,recordcheck,3)
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:3] Return(“SIP/160-00000075”, “”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:8] Return(“SIP/160-00000075”, “”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:3] ExecIf(“SIP/160-00000075”, “0 ?Set(CDR(accountcode)=)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:4] Set(“SIP/160-00000075”, “MOHCLASS=default”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:5] ExecIf(“SIP/160-00000075”, “1?Set(TRUNKCIDOVERRIDE=01293734100)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:6] Set(“SIP/160-00000075”, “_NODEST=”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:7] Macro(“SIP/160-00000075”, “dialout-trunk,1,111,off”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:1] Set(“SIP/160-00000075”, “DIAL_TRUNK=1”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:2] ExecIf(“SIP/160-00000075”, “0?Set(DIAL_OPTIONS=tr)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:3] GosubIf(“SIP/160-00000075”, “0?sub-pincheck,s,1()”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:4] GotoIf(“SIP/160-00000075”, “0?disabletrunk,1”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:5] Set(“SIP/160-00000075”, “DIAL_NUMBER=111”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:6] Set(“SIP/160-00000075”, “DIAL_TRUNK_OPTIONS=Ttr”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:7] Set(“SIP/160-00000075”, “OUTBOUND_GROUP=OUT_1”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:8] Set(“SIP/160-00000075”, “DIAL_TRUNK_OPTIONS=T”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:9] GotoIf(“SIP/160-00000075”, “1?nomax”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Goto (macro-dialout-trunk,s,11)
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:11] GotoIf(“SIP/160-00000075”, “0?skipoutcid”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:12] Macro(“SIP/160-00000075”, “outbound-callerid,1”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:1] ExecIf(“SIP/160-00000075”, “0?Set(CALLERPRES(name-pres)=)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:2] ExecIf(“SIP/160-00000075”, “0?Set(CALLERPRES(num-pres)=)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:3] ExecIf(“SIP/160-00000075”, “0?Set(REALCALLERIDNUM=160)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:4] ExecIf(“SIP/160-00000075”, “0?Set(AMPUSER=160)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:5] GotoIf(“SIP/160-00000075”, “1?normcid”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Goto (macro-outbound-callerid,s,9)
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:9] Set(“SIP/160-00000075”, “USEROUTCID=”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:10] Set(“SIP/160-00000075”, “EMERGENCYCID=”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:11] Set(“SIP/160-00000075”, “TRUNKOUTCID=01293734100”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:12] GotoIf(“SIP/160-00000075”, “1?trunkcid”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Goto (macro-outbound-callerid,s,18)
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:18] ExecIf(“SIP/160-00000075”, “1?Set(CALLERID(all)=01293734100)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:19] ExecIf(“SIP/160-00000075”, “0?Set(CALLERID(all)=)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:20] ExecIf(“SIP/160-00000075”, “1?Set(CALLERID(all)=01293734100)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:21] ExecIf(“SIP/160-00000075”, “0?Set(CALLERPRES(name-pres)=prohib_passed_screen)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:22] ExecIf(“SIP/160-00000075”, “0?Set(CALLERPRES(num-pres)=prohib_passed_screen)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:23] Set(“SIP/160-00000075”, “CDR(outbound_cnum)=01293734100”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:24] Set(“SIP/160-00000075”, “CDR(outbound_cnam)=”) in new stack
[2019-07-03 10:45:10] WARNING[2132] func_cdr.c: CDR requires a value (CDR(variable)=value)
)[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:13] GosubIf(“SIP/160-00000075”, “0?sub-flp-1,s,1()”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:14] Set(“SIP/160-00000075”, “OUTNUM=111”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:15] Set(“SIP/160-00000075”, “custom=SIP/Magrathea_Legacy”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:16] ExecIf(“SIP/160-00000075”, “0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default)T)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:17] ExecIf(“SIP/160-00000075”, “0?Set(DIAL_TRUNK_OPTIONS=TM(confirm))”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:18] Macro(“SIP/160-00000075”, “dialout-trunk-predial-hook,”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:1] MacroExit(“SIP/160-00000075”, “”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:19] GotoIf(“SIP/160-00000075”, “0?bypass,1”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:20] ExecIf(“SIP/160-00000075”, “1?Set(CONNECTEDLINE(num,i)=111)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:21] ExecIf(“SIP/160-00000075”, “1?Set(CONNECTEDLINE(name,i)=CID:01293734100)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:22] ExecIf(“SIP/160-00000075”, “0?Set(CONNECTEDLINE(name,i)=CID:(Hidden)01293734100)”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:23] GotoIf(“SIP/160-00000075”, “0?customtrunk”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:24] Dial(“SIP/160-00000075”, “SIP/Magrathea_Legacy/111,300,T”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] netsock2.c: Using SIP RTP TOS bits 184
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] netsock2.c: Using SIP RTP CoS mark 5
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] app_dial.c: Called SIP/Magrathea_Legacy/111
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] app_dial.c: Everyone is busy/congested at this time (1:0/0/1)
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:25] NoOp(“SIP/160-00000075”, “Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 1”) in new stack
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:26] GotoIf(“SIP/160-00000075”, “0?continue,1:s-CHANUNAVAIL,1”) in new stack
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] pbx.c: Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:1] Set(“SIP/160-00000075”, “RC=1”) in new stack
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:2] Goto(“SIP/160-00000075”, “1,1”) in new stack
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] pbx.c: Goto (macro-dialout-trunk,1,1)
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:1] Goto(“SIP/160-00000075”, “s-INVALIDNMBR,1”) in new stack
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] pbx.c: Goto (macro-dialout-trunk,s-INVALIDNMBR,1)
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:1] NoOp(“SIP/160-00000075”, “Dial failed due to trunk reporting Address Incomplete - giving up”) in new stack
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:2] Progress(“SIP/160-00000075”, “”) in new stack
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:3] Playback(“SIP/160-00000075”, “ss-noservice,noanswer”) in new stack
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] file.c: <SIP/160-00000075> Playing ‘ss-noservice.ulaw’ (language ‘en’)
[2019-07-03 10:45:20] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:1] Macro(“SIP/160-00000075”, “hangupcall”) in new stack
[2019-07-03 10:45:20] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:1] GotoIf(“SIP/160-00000075”, “1?theend”) in new stack
[2019-07-03 10:45:20] VERBOSE[14487][C-0000003b] pbx.c: Goto (macro-hangupcall,s,3)
[2019-07-03 10:45:20] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:3] ExecIf(“SIP/160-00000075”, “0?Set(CDR(recordingfile)=)”) in new stack
[2019-07-03 10:45:20] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:4] Hangup(“SIP/160-00000075”, “”) in new stack
[2019-07-03 10:45:20] VERBOSE[14487][C-0000003b] app_macro.c: Spawn extension (macro-hangupcall, s, 4) exited non-zero on ‘SIP/160-00000075’ in macro ‘hangupcall’
[2019-07-03 10:45:20] VERBOSE[14487][C-0000003b] pbx.c: Spawn extension (from-internal, h, 1) exited non-zero on ‘SIP/160-00000075’

Cheers,

Milo

2

Your provider is rejecting the call.

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3

This is the relevant part of the failure cause

[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:23] GotoIf(“SIP/160-00000075”, “0?customtrunk”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:24] Dial(“SIP/160-00000075”, “SIP/Magrathea_Legacy/111,300,T”) in new stack
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] netsock2.c: Using SIP RTP TOS bits 184
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] netsock2.c: Using SIP RTP CoS mark 5
[2019-07-03 10:45:10] VERBOSE[14487][C-0000003b] app_dial.c: Called SIP/Magrathea_Legacy/111
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] app_dial.c: Everyone is busy/congested at this time (1:0/0/1)
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:25] NoOp(“SIP/160-00000075”, “Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 1”) in new stack
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:26] GotoIf(“SIP/160-00000075”, “0?continue,1:s-CHANUNAVAIL,1”) in new stack
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] pbx.c: Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:1] Set(“SIP/160-00000075”, “RC=1”) in new stack
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:2] Goto(“SIP/160-00000075”, “1,1”) in new stack
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] pbx.c: Goto (macro-dialout-trunk,1,1)
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:1] Goto(“SIP/160-00000075”, “s-INVALIDNMBR,1”) in new stack
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] pbx.c: Goto (macro-dialout-trunk,s-INVALIDNMBR,1)
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:1] NoOp(“SIP/160-00000075”, “Dial failed due to trunk reporting Address Incomplete - giving up”) in new stack
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:2] Progress(“SIP/160-00000075”, “”) in new stack
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] pbx.c: Executing [[email protected]:3] Playback(“SIP/160-00000075”, “ss-noservice,noanswer”) in new stack
[2019-07-03 10:45:16] VERBOSE[14487][C-0000003b] file.c: <SIP/160-00000075> Playing ‘ss-noservice.ulaw’ (language ‘en’)

“Dialed failed due to trunk reporting Address Incomplete - giving up”

It seems that your route is trying to use a trunk called “Magrathea_Legacy” and that trunk is expecting more digits than the ones that were dialed. If that is not the case, you should enable SIP debugging and try the call again, then look at the debug information.

4

Thanks Lorne,

Quick call to the trunk provider uncovered that these shortcodes need to be prepended with 44*

Many thanks!

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