I’ve been battling with this for a while now and figured it was time to asked forum for a little help. I have good number of users in my system. They show up in the User Managment module, they are able to log into their UCP, and they are associated with a primary account. Now most users has more than one extension on their end-point and this works really well. If a user goes into their UCP they are able to control each extension associated with them.
Where thing come apart is with iSymphony. Users only see their primary linked extension. Now of course I can turn off “Sync With User Managment” but that means I now have to manage users in two places making the iSymphony integration completely wasted.
One thing I did notice is that when I go into an extension and click on the “Link Extension to a Default User” the only things that show up in the list are “None” and “Create New User”. Shouldn’t that drop-down contain the list of possible users in the system? This seems odd to me. Am I totally missing something here?
FreePBX: 13.0.163 (edge mode)