Issue asterisk PBX

[Phi (Phi Phan)]

I have a issue. Please help to check and resolve. Status is disable as below. Thank you

[Phi (Phi Phan)]

Issue Voice Brand Name down. Help to check
Endpoint: Voice_Brandname Unavailable 0 of inf
Aor: Voice_Brandname 0
Contact: Voice_Brandname/sip:14.238.87.137:5060 6c677108af Unavail nan
Transport: 0.0.0.0-udp udp 3 96 0.0.0.0:5060
Identify: Voice_Brandname/Voice_Brandname
Match: 14.238.87.137/32

Endpoint: Voice_Brandname_MOBI Unavailable 0 of inf
Aor: Voice_Brandname_MOBI 0
Contact: Voice_Brandname_MOBI/sip:14.238.87.137:506 6c677108af Unavail nan
Transport: 0.0.0.0-udp udp 3 96 0.0.0.0:5060
Identify: Voice_Brandname_MOBI/Voice_Brandname_MOBI
Match: 14.238.87.137/32

Endpoint: Voice_Brandname_VIETTEL Unavailable 0 of inf
Aor: Voice_Brandname_VIETTEL 0
Contact: Voice_Brandname_VIETTEL/sip:14.238.87.137: 6c677108af Unavail nan
Transport: 0.0.0.0-udp udp 3 96 0.0.0.0:5060
Identify: Voice_Brandname_VIETTEL/Voice_Brandname_VIETTEL
Match: 14.238.87.137/32

Endpoint: Voice_Brandname_VINA Unavailable 0 of inf
Aor: Voice_Brandname_VINA 0
Contact: Voice_Brandname_VINA/sip:14.238.87.137:506 6c677108af Unavail nan
Transport: 0.0.0.0-udp udp 3 96 0.0.0.0:5060
Identify: Voice_Brandname_VINA/Voice_Brandname_VINA
Match: 14.238.87.137/32

[david55]

Although I don’t think this is the cause of the current problem, you can’t have multiple type=identify sections matching on exactly the same conditions. Only one of them will work.

It looks like either you have no network connectivity to the remote systems, or you have enabled qualify and they don’t respond to it (which is faulty behaviour; they should at least say method not supported).