We need to change extensions on all of our phones. At first, we thought we could do this from the OSS Endpoint Device List but it’s not working how we expected to. The steps we did are:
- Added the new extensions by importing bulk extensions CSV file.
- Went to OSS Endpoint Manager, edited the phone and assign it to its new extension.
We thought by clicking “Rebuild” would push the setting on the phone and update it from its old extension to the new extension. Isn’t this how it should work?
If that is not how it should work, where can we update all of our phone extensions on the phones via FreePBX?
Another option for us is to access each phone’s settings (typing in the phone’s IP address on the browser) and just change the extension manually one by one. This is not the fastest way to do it.
If anyone knows the faster way to change phone extensions on the phone settings via FreePBX, we would love to hear your solution to our issue.