Invalid backup for or undefined error

Installed FreePBX 10.13.66 from ISO.
Tried to restore, see all backup files. All backup files produce error: Invalid backup for or undefined error

Tried fwconsole chown no help.

The backups are from other FreePBX Server which were rsync’d to new DIR on ftp server. The hostname of the two FreePBX Servers are not the same. Would this be the cause?

That doesn’t sound like a permissions problem, but I can’t help but think that there’s more to this error than you’ve given us. Is this the same error on every file, or is this two different errors on different files? Your post is a little vague.

If you are doing this through the GUI, there’s going to be some information stored for you in the /var/log/asterisk/ directory. Use “grep” and look for the backup file name in that directory.

Just so we’re clear - you are restoring from the same version of the system you backed up from, right?

The version of both servers was the same, 10.13.66-11.