I enabled voicemail on an extension on a system running the FreePBX 5.211.65-15 distro that I just installed.
When I call the extension internally I get the voicemail message but when I call the external phone number that makes this extension ring it just keeps on ringing and voicemail does not activate.
Any idea why this is happening and how to solve it?
I had another look and found that in the ring group I had set “Destination if no answer” to “Terminate Call Hangup”.
I have now set it to the right extension.
Everything is working now.