Hi
I monitor my inbound calls after weekend. I see 1-2 calls land to IVR and end. these are long duration calls. like 15 mins, 45 mins. But i dont see any Desination.
It is my main number which lands to IVR. no more options.
Thanks
Amardeep
Hi
I monitor my inbound calls after weekend. I see 1-2 calls land to IVR and end. these are long duration calls. like 15 mins, 45 mins. But i dont see any Desination.
It is my main number which lands to IVR. no more options.
Thanks
Amardeep
Without the log of the affected calls from /var/spool/asterisk/full* then no-one will be able to answer your question or provide any advice on what happened.
A snippet of the CDR and IVR config would be massive help too!
Hi
I dont see any logs in full . I have only CDR records.
[root@Plan-Server asterisk]# grep 1595794379.43 /var/log/asterisk/full*
/var/log/asterisk/full-20200727:[2020-07-26 16:12:59] VERBOSE[23078][C-00000023] pbx.c: Executing [recordcheck@sub-record-check:17] Set(“SIP/Plan-MainLines-00000022”, “__CALLFILENAME=in-s-17154396146-20200726-161259-1595794379.43”) in new stack
/var/log/asterisk/full-20200727:[2020-07-26 16:12:59] VERBOSE[23078][C-00000023] pbx.c: Executing [recordcheck@sub-record-check:18] MixMonitor(“SIP/Plan-MainLines-00000022”, “2020/07/26/in-s-17154396146-20200726-161259-1595794379.43.wav,abi(LOCAL_MIXMON_ID),”) in new stack
/var/log/asterisk/full-20200727:[2020-07-26 16:12:59] VERBOSE[23078][C-00000023] pbx.c: Executing [recordcheck@sub-record-check:22] Set(“SIP/Plan-MainLines-00000022”, “CDR(recordingfile)=in-s-17154396146-20200726-161259-1595794379.43.wav”) in new stack
Please read the full article and post a pastebin link.
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