After installed FreePBX 15 in a new server, our front desk phone is drooping the calls when at the same time we are dialing a number or extension. Let;s say ext 301 is calling ext 302, but if at the same time ext 303 call 301 (Front Desk) the incoming call drop the outgoing call!!
Any idea in how to solved this issues? 
no logs from you, then just guesses from us.
Can I send you me email?
pbx_builtins.c: Goto (macro-dialout-trunk,s,12)
pbx.c: Executing [satmacro-dialout-trunk:12] GotoIf(“PJSIP/200-0000032a”, “0?skipoutcid”) in new stack
pbx.c: Executing [satmacro-dialout-trunk:13] Macro(“PJSIP/200-0000032a”, “outbound-callerid,2”) in new stack
pbx.c: Executing [satmacro-outbound-callerid:1] NoOp(“PJSIP/200-0000032a”, “200”) in new stack
pbx.c: Executing [satmacro-outbound-callerid:2] NoOp(“PJSIP/200-0000032a”, “”) in new stack
pbx.c: Executing [satmacro-outbound-callerid:3] NoOp(“PJSIP/200-0000032a”, “off”) in new stack
pbx.c: Executing [satmacro-outbound-callerid:4] ExecIf(“PJSIP/200-0000032a”, “0?Set(CALLERPRES(name-pres)=)”) in new stack
pbx.c: Executing [satmacro-outbound-callerid:5] ExecIf(“PJSIP/200-0000032a”, “0?Set(CALLERPRES(num-pres)=)”) in new stack
pbx.c: Executing [satmacro-outbound-callerid:6] Set(“PJSIP/200-0000032a”, “HOTDESCKCHAN=200-0000032a”) in new stack
pbx.c: Executing [satmacro-outbound-callerid:7] Set(“PJSIP/200-0000032a”, “HOTDESKEXTEN=200”) in new stack
pbx.c: Executing [satmacro-outbound-callerid:8] Set(“PJSIP/200-0000032a”, “HOTDESKCALL=0”) in new stack
136 pbx.c: Executing [satmacro-outbound-callerid:9] ExecIf(“PJSIP/200-0000032a”, “0?Set(HOTDESKCALL=1)”) in new stack
137 pbx.c: Executing [satmacro-outbound-callerid:10] ExecIf(“PJSIP/200-0000032a”, “0?Set(CALLERID(name)=)”) in new stack
138 pbx.c: Executing [satmacro-outbound-callerid:11] Set(“PJSIP/200-0000032a”, “ALLOWTHISROUTE=NO”) in new stack
139 pbx.c: Executing [satmacro-outbound-callerid:12] ExecIf(“PJSIP/200-0000032a”, “0?Set(ALLOWTHISROUTE=YES)”) in new stack
140 pbx.c: Executing [satmacro-outbound-callerid:13] ExecIf(“PJSIP/200-0000032a”, “0?Hangup()”) in new stack
141 pbx.c: Executing [satmacro-outbound-callerid:14] ExecIf(“PJSIP/200-0000032a”, “0?Set(REALCALLERIDNUM=200)”) in new stack
142 pbx.c: Executing [satmacro-outbound-callerid:15] ExecIf(“PJSIP/200-0000032a”, “0?Set(AMPUSER=200)”) in new stack
143 pbx.c: Executing [satmacro-outbound-callerid:16] GotoIf(“PJSIP/200-0000032a”, “1?normcid”) in new stack
144 pbx_builtins.c: Goto (macro-outbound-callerid,s,20)
145 pbx.c: Executing [satmacro-outbound-callerid:20] Set(“PJSIP/200-0000032a”, “USEROUTCID=”) in new stack
146 pbx.c: Executing [satmacro-outbound-callerid:21] Set(“PJSIP/200-0000032a”, “EMERGENCYCID=”) in new stack
147 pbx.c: Executing [satmacro-outbound-callerid:22] ExecIf(“PJSIP/200-0000032a”, “0?Set(EMERGENCYCID=)”) in new stack
148 pbx.c: Executing [satmacro-outbound-callerid:23] Set(“PJSIP/200-0000032a”, “TRUNKOUTCID=SAN MARCUS RESEARCH CLINIC”) in new stack
149 pbx.c: Executing [satmacro-outbound-callerid:24] GotoIf(“PJSIP/200-0000032a”, “1?trunkcid”) in new stack
150 pbx_builtins.c: Goto (macro-outbound-callerid,s,30)
151 pbx.c: Executing [satmacro-outbound-callerid:30] ExecIf(“PJSIP/200-0000032a”, “1?Set(CALLERID(all)=SAN MARCUS RESEARCH CLINIC)”) in new stack
152 pbx.c: Executing [satmacro-outbound-callerid:31] ExecIf(“PJSIP/200-0000032a”, “0?Set(CALLERID(all)=)”) in new stack
153 pbx.c: Executing [satmacro-outbound-callerid:32] ExecIf(“PJSIP/200-0000032a”, “1?Set(CALLERID(all)=305xxxxxxx)”) in new stack
154 pbx.c: Executing [satmacro-outbound-callerid:33] ExecIf(“PJSIP/200-0000032a”, “0?Set(CALLERID(all)=200)”) in new stack
155 pbx.c: Executing [satmacro-outbound-callerid:34] ExecIf(“PJSIP/200-0000032a”, “0?Set(CALLERID(all)=200)”) in new stack
156 pbx.c: Executing [satmacro-outbound-callerid:35] Set(“PJSIP/200-0000032a”, “TIOHIDE=no”) in new stack
157 pbx.c: Executing [satmacro-outbound-callerid:36] ExecIf(“PJSIP/200-0000032a”, “0?Set(CALLERPRES(name-pres)=prohib_passed_screen)”) in new stack
158 pbx.c: Executing [satmacro-outbound-callerid:37] ExecIf(“PJSIP/200-0000032a”, “0?Set(CALLERPRES(num-pres)=prohib_passed_screen)”) in new stack
159 pbx.c: Executing [satmacro-outbound-callerid:38] ExecIf(“PJSIP/200-0000032a”, “0?Set(CALLERPRES(name-pres)=prohib_passed_screen)”) in new stack
160 pbx.c: Executing [satmacro-outbound-callerid:39] ExecIf(“PJSIP/200-0000032a”, “0?Set(CALLERPRES(num-pres)=prohib_passed_screen)”) in new stack
161 pbx.c: Executing [satmacro-outbound-callerid:40] Set(“PJSIP/200-0000032a”, “CDR(outbound_cnum)=305xxxxxxx”) in new stack
162 pbx.c: Executing [satmacro-outbound-callerid:41] Set(“PJSIP/200-0000032a”, “CDR(outbound_cnam)=”) in new stack
163 pbx.c: Executing [satmacro-dialout-trunk:14] GosubIf(“PJSIP/200-0000032a”, “0?sub-flp-2,s,1()”) in new stack
164 pbx.c: Executing [satmacro-dialout-trunk:15] Set(“PJSIP/200-0000032a”, “OUTNUM=305xxxxxxx”) in new stack
165 pbx.c: Executing [satmacro-dialout-trunk:16] Set(“PJSIP/200-0000032a”, “custom=PJSIP”) in new stack
166 pbx.c: Executing [satmacro-dialout-trunk:17] ExecIf(“PJSIP/200-0000032a”, “0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default)T)”) in new stack
167 pbx.c: Executing [satmacro-dialout-trunk:18] ExecIf(“PJSIP/200-0000032a”, “0?Set(DIAL_TRUNK_OPTIONS=TM(confirm))”) in new stack
168 pbx.c: Executing [satmacro-dialout-trunk:19] Macro(“PJSIP/200-0000032a”, “dialout-trunk-predial-hook,”) in new stack
169 pbx.c: Executing [satmacro-dialout-trunk-predial-hook:1] MacroExit(“PJSIP/200-0000032a”, “”) in new stack
170 pbx.c: Executing [satmacro-dialout-trunk:20] GotoIf(“PJSIP/200-0000032a”, “0?skipcrm”) in new stack
171 pbx.c: Executing [satmacro-dialout-trunk:21] Set(“PJSIP/200-0000032a”, “__CRM_DIRECTION=OUTBOUND”) in new stack
172 pbx.c: Executing [satmacro-dialout-trunk:22] Set(“PJSIP/200-0000032a”, “__CRM_DESTINATION=305xxxxxxx”) in new stack
173 pbx.c: Executing [satmacro-dialout-trunk:23] Set(“PJSIP/200-0000032a”, “__CRM_SOURCE=200”) in new stack
174 pbx.c: Executing [satmacro-dialout-trunk:24] AGI(“PJSIP/200-0000032a”, “agi:sangomacrm.agi”) in new stack
175 [2022-02-11 14:18:33] VERBOSE[107270][C-00000130] app_mixmonitor.c: Begin MixMonitor Recording PJSIP/200-0000032a
176 res_agi.c: <PJSIP/200-0000032a>AGI Script agi:sangomacrm.agi completed, returning 0
177 pbx.c: Executing [satmacro-dialout-trunk:25] Set(“PJSIP/200-0000032a”, “CHANNEL(hangup_handler_push)=crm-hangup,s,1”) in new stack
178 pbx.c: Executing [satmacro-dialout-trunk:26] NoOp(“PJSIP/200-0000032a”, “CRM Finished”) in new stack
179 pbx.c: Executing [satmacro-dialout-trunk:27] GotoIf(“PJSIP/200-0000032a”, “0?bypass,1”) in new stack
180 pbx.c: Executing [satmacro-dialout-trunk:28] ExecIf(“PJSIP/200-0000032a”, “1?Set(CONNECTEDLINE(num,i)=305xxxxxxx)”) in new stack
181 pbx.c: Executing [satmacro-dialout-trunk:29] ExecIf(“PJSIP/200-0000032a”, “1?Set(CONNECTEDLINE(name,i)=CID:305xxxxxxx)”) in new stack
182 pbx.c: Executing [satmacro-dialout-trunk:30] ExecIf(“PJSIP/200-0000032a”, “0?Set(CONNECTEDLINE(name,i)=CID:(Hidden)305xxxxxxx)”) in new stack
183 pbx.c: Executing [satmacro-dialout-trunk:31] GotoIf(“PJSIP/200-0000032a”, “0?customtrunk”) in new stack
184 pbx.c: Executing [satmacro-dialout-trunk:32] ExecIf(“PJSIP/200-0000032a”, “0?Set(DIAL_TRUNK_OPTIONS=)”) in new stack
185 pbx.c: Executing [satmacro-dialout-trunk:33] Set(“PJSIP/200-0000032a”, “HASH(__SIPHEADERS,Alert-Info)=unset”) in new stack
186 pbx.c: Executing [satmacro-dialout-trunk:34] Dial(“PJSIP/200-0000032a”, “PJSIP/305xxxxxxxatTelnyx-SIP-TRUNK-SMRC-01,300,Tb(func-apply-sipheaders^s^1,(2))U(sub-send-obroute-email^305xxxxxxx^305xxxxxxx^2^1644607113^^305xxxxxxx)”) in new stack
187 app_stack.c: PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b Internal Gosub(func-apply-sipheaders,s,1(2)) start
188 pbx.c: Executing [satfunc-apply-sipheaders:1] ExecIf(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b”, “0?Set(CHANNEL(hangup_handler_push)=crm-hangup,s,1)”) in new stack
189 pbx.c: Executing [satfunc-apply-sipheaders:2] NoOp(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b”, “Applying SIP Headers to channel PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b”) in new stack
190 pbx.c: Executing [satfunc-apply-sipheaders:3] Set(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b”, “TECH=PJSIP”) in new stack
191 pbx.c: Executing [satfunc-apply-sipheaders:4] Set(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b”, “SIPHEADERKEYS=Alert-Info”) in new stack
192 pbx.c: Executing [satfunc-apply-sipheaders:5] While(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b”, “1”) in new stack
193 pbx.c: Executing [satfunc-apply-sipheaders:6] Set(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b”, “sipheader=unset”) in new stack
194 pbx.c: Executing [satfunc-apply-sipheaders:7] ExecIf(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b”, “0?SIPRemoveHeader(Alert-Info:)”) in new stack
195 pbx.c: Executing [satfunc-apply-sipheaders:8] ExecIf(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b”, “1?Set(PJSIP_HEADER(remove,Alert-Info)=)”) in new stack
196 [2022-02-11 14:18:33] ERROR[233348] res_pjsip_header_funcs.c: No headers had been previously added to this session.
197 pbx.c: Executing [satfunc-apply-sipheaders:9] ExecIf(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b”, “0?Set(sipheader=<>;info=unset)”) in new stack
198 pbx.c: Executing [satfunc-apply-sipheaders:10] ExecIf(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b”, “0?Set(sipheader=<>unset)”) in new stack
199 pbx.c: Executing [satfunc-apply-sipheaders:11] ExecIf(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b”, “0?SIPAddHeader(Alert-Info:unset)”) in new stack
200 pbx.c: Executing [satfunc-apply-sipheaders:12] ExecIf(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b”, “0?Set(PJSIP_HEADER(add,Alert-Info)=unset)”) in new stack
201 pbx.c: Executing [satfunc-apply-sipheaders:13] EndWhile(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b”, “”) in new stack
202 pbx.c: Executing [satfunc-apply-sipheaders:5] While(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b”, “0”) in new stack
203 pbx.c: Executing [satfunc-apply-sipheaders:14] Return(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b”, “”) in new stack
204 app_stack.c: Spawn extension (from-pstn, 305xxxxxxx, 1) exited non-zero on ‘PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b’
205 app_stack.c: PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b Internal Gosub(func-apply-sipheaders,s,1(2)) complete GOSUB_RETVAL=
206 app_dial.c: Called PJSIP/305xxxxxxxatTelnyx-SIP-TRUNK-SMRC-01
207 app_dial.c: PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b is ringing
208 app_dial.c: PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b is making progress passing it to PJSIP/200-0000032a
209 app_dial.c: PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b requested media update control 26, passing it to PJSIP/200-0000032a
210 app_dial.c: PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b requested media update control 26, passing it to PJSIP/200-0000032a
211 app_dial.c: PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b requested media update control 26, passing it to PJSIP/200-0000032a
212 app_dial.c: PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032b requested media update control 26, passing it to PJSIP/200-0000032a
213 pbx.c: Executing [305xxxxxxxatfrom-pstn:1] NoOp(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “Catch-All DID Match - Found 305xxxxxxx - You probably want a DID for this.”) in new stack
214 pbx.c: Executing [305xxxxxxxatfrom-pstn:2] Set(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “__FROM_DID=305xxxxxxx”) in new stack
215 pbx.c: Executing [305xxxxxxxatfrom-pstn:3] Goto(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “ext-did,s,1”) in new stack
216 pbx_builtins.c: Goto (ext-did,s,1)
217 pbx.c: Executing [satext-did:1] Set(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “__DIRECTION=INBOUND”) in new stack
218 pbx.c: Executing [satext-did:2] Gosub(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “sub-record-check,s,1(in,s,dontcare)”) in new stack
219 pbx.c: Executing [satsub-record-check:1] GotoIf(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “0?initialized”) in new stack
220 pbx.c: Executing [satsub-record-check:2] Set(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “__REC_STATUS=INITIALIZED”) in new stack
221 pbx.c: Executing [satsub-record-check:3] Set(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “NOW=1644607127”) in new stack
222 pbx.c: Executing [satsub-record-check:4] Set(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “__DAY=11”) in new stack
223 pbx.c: Executing [satsub-record-check:5] Set(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “__MONTH=02”) in new stack
224 pbx.c: Executing [satsub-record-check:6] Set(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “__YEAR=2022”) in new stack
225 pbx.c: Executing [satsub-record-check:7] Set(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “__TIMESTR=20220211-141847”) in new stack
226 pbx.c: Executing [satsub-record-check:8] Set(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “__FROMEXTEN=unknown”) in new stack
227 pbx.c: Executing [satsub-record-check:9] Set(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “__MON_FMT=wav”) in new stack
228 pbx.c: Executing [satsub-record-check:10] NoOp(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “Recordings initialized”) in new stack
229 pbx.c: Executing [satsub-record-check:11] ExecIf(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “0?Set(ARG3=dontcare)”) in new stack
230 pbx.c: Executing [satsub-record-check:12] Set(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “REC_POLICY_MODE_SAVE=”) in new stack
231 pbx.c: Executing [satsub-record-check:13] ExecIf(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “0?Set(REC_STATUS=NO)”) in new stack
232 pbx.c: Executing [satsub-record-check:14] GotoIf(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “2?checkaction”) in new stack
233 pbx_builtins.c: Goto (sub-record-check,s,17)
234 pbx.c: Executing [satsub-record-check:17] GotoIf(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “1?sub-record-check,in,1”) in new stack
235 pbx_builtins.c: Goto (sub-record-check,in,1)
236 pbx.c: Executing [inatsub-record-check:1] NoOp(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “Inbound Recording Check to s”) in new stack
237 pbx.c: Executing [inatsub-record-check:2] Set(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “FROMEXTEN=unknown”) in new stack
238 pbx.c: Executing [inatsub-record-check:3] ExecIf(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “10?Set(FROMEXTEN=305874xxxx)”) in new stack
239 pbx.c: Executing [inatsub-record-check:4] Gosub(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “recordcheck,1(dontcare,in,s)”) in new stack
240 pbx.c: Executing [recordcheckatsub-record-check:1] NoOp(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “Starting recording check against dontcare”) in new stack
241 pbx.c: Executing [recordcheckatsub-record-check:2] Goto(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “dontcare”) in new stack
242 pbx_builtins.c: Goto (sub-record-check,recordcheck,3)
243 pbx.c: Executing [recordcheckatsub-record-check:3] Return(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “”) in new stack
244 pbx.c: Executing [inatsub-record-check:5] Return(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “”) in new stack
245 pbx.c: Executing [satext-did:3] Set(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “CHANNEL(tonezone)=us”) in new stack
246 pbx.c: Executing [satext-did:4] ExecIf(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “0?Set(__FROM_DID=s)”) in new stack
247 pbx.c: Executing [satext-did:5] Set(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “returnhere=1”) in new stack
248 pbx.c: Executing [satext-did:6] Gosub(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “app-blacklist-check,s,1()”) in new stack
249 pbx.c: Executing [satapp-blacklist-check:1] GotoIf(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “0?blacklisted”) in new stack
250 pbx.c: Executing [satapp-blacklist-check:2] Set(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “CALLED_BLACKLIST=1”) in new stack
251 pbx.c: Executing [satapp-blacklist-check:3] Return(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “”) in new stack
252 pbx.c: Executing [satext-did:7] Set(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “CDR(did)=305xxxxxxx”) in new stack
253 pbx.c: Executing [satext-did:8] GotoIf(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “0?”) in new stack
254 pbx.c: Executing [satext-did:9] ExecIf(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “0 ?Set(CALLERID(name)=305874xxxx)”) in new stack
255 pbx.c: Executing [satext-did:10] Set(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “__MOHCLASS=”) in new stack
256 pbx.c: Executing [satext-did:11] Set(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “__REVERSAL_REJECT=FALSE”) in new stack
257 pbx.c: Executing [satext-did:12] GotoIf(“PJSIP/Telnyx-SIP-TRUNK-SMRC-01-0000032c”, “1?post-reverse-charge”) in new stack
258 pbx_builtins.c: Goto (ext-did,s,14)
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.