Incoming calls does not display name

FreePBX Applications / Modules
1

HI!
I have saved some phone numbers in the address book, why when I receive calls from the saved numbers do I not see the name on the phone?

2

Because you have done something wrong or the phone doesn’t support this. There is insufficient information to say much more. Please provide logs, as per:

https://wiki.freepbx.org/display/SUP/Providing+Great+Debug

so that we can work out what is losing the name, or at least what further information to request.

3

pardon my english, i use google transalator.

I have saved my number and name in the address book, if I call freepbx on the display of my fanvill x1s I only see my number, how can I see the name saved in the freepbx address book?

I use the same phone with 3cx and see the name saved in the adress book

4

I tried superfecta Debug/Test Run Scheme (Asterisk Phonebook) and if I put my number it finds the associated contact.

5

solution:
admin->callerid lookup sources->add-> source type “internal”

inbound routes–> other–>cid lookup source

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6

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