Incoming calls directly go to voice mail

Hi all

I just configured FreePBX:

  • Trunk from Intertel Belgium
  • Outbound route
  • Extension 1022
  • Inbound route going to extension 1022

Outgoing calls work fine, however incoming calls directly go to the voice mail of 1022.

  • I checked the call event log, and there it sais “s-chanunavail” and “macro-vm”.
  • I checked the Asterisk Info and the extension shows up in the Peers section

What could be going wrong here and how can I check and hopefully fix it?

I kind of ran out of ideas.

Thanks a lot for the help.

It’s a PJSIP extension. I figured out it’s the SIP client on iOS… basically: incoming calls are for some reason blocked.

I’m using Linphone - I’m also bound to accessibility restrictions.

When i installed MicroSIP on windows and registered the extension there, it all worked.

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