Hello everybody. Sorry for maybe noob question, I’ve searched for answers but none helped. We have to PBX systems in our office Genesys suite for CC and FreePBX 15.0.16.72 for internal calls for employees.
Genesys and PBX are connected to each other as SIP trunk. The problem occures when Genesys extension 9874 dials any number on FPBX.
FPBX receives invite from genesys SIP server, answers with SIP 401, then receives second INVITE with extended authorization. When call arrives from extension not existing on FPBX side it’s ok. When extension overlaping FPBX answers to genesys with SIP 403 Forbidden.
Here is log excerpt:
[2020-08-14 11:33:50] VERBOSE[30404][C-00011bac] chan_sip.c: Found peer ‘9874’ for ‘9874’ from 10.220.56.10:5060
[2020-08-14 11:33:50] WARNING[30404][C-00011bac] chan_sip.c: username mismatch, have <9874>, digest has <>
[2020-08-14 11:33:50] NOTICE[30404][C-00011bac] chan_sip.c: Failed to authenticate device sip:9874@GenesysSIP_IP;tag=003B56BE-68F5-1E58-946B-0539DC0AAA77-29380950
[2020-08-14 11:33:50] VERBOSE[30404][C-00011bac] chan_sip.c:
I tried to play with genesys trunk incoming settings, type friend, type user et.c. but none of that helped.
Is there any way to disable user authentication for particular trunk ? Or maybe some other workaround ?
Thanks.