Inbound Routes for alphanumeric URI's

[cphtdk]

Hi,
How do I route alphanumeric URI’s to destinations, ie.

[email protected] to IVR
[email protected] to ext. 100
[email protected] ext. 101

All alphanumeric calls would come from the same trunk.

I have tried variants of this in custom extensions without luck.
exten => joe,1,Goto(100,1)
exten => joe,n,Macro(hangupcall,)

Brgds
Tom

[lgaetz (Lorne Gaetz)]

Leaving off the custom dialplan for now, what happens if you have an any/any inbound route (route without any cid/did defined), do these calls go to the destination set for the any/any route?

[cphtdk]

Hello Lorne,

Yes the any/any inbound route will catch them.

/Tom

[billsimon]

For extensions, the SIP Alias field (in FreePBX 15, found in the Advanced tab of extension config).

In ext 100 go to that field and enter joe, save, apply.

I do not think there is such a facility for IVRs within FreePBX.

[lgaetz (Lorne Gaetz)]

In that case you can probably use Dynamic Routes and branch the call using asterisk variable ${FROM_DID}

Queue Forward Based on DID

Third party module Dynroute can do this pretty easily. Branch call flow based on channel variable ${FROM_DID}

[cphtdk]

Thank you. This does work and creates exten => Jane,1,Goto(from-internal,101,1) on the dialplan.
I have not been able to make this work for IVR’s in any way by modifying and putting it in extensions_custom.conf
I have just created virtual extensions for the few that would go to the IVR’s and set call forward to the IVR.

[cphtdk]

Thanks, I did not try as I could make billsimon’s solution work without additional modules.