Inbound Route Problem with Queue / Ringgroups

Here is the system information

Trixbox 2.8.0.4
FreePBX - 2.9.0.7
Asterisk 1.6.0.26-FONCORE-r78

Scenario :

Configured Inbound route, if I point the inbound route to a certain extension, it works , but if I point the inbound route to a queue or a ringgroup, it would say service unavailable. Queues are configured on static , not dynamic. Any ideas ?

First: you are using trixbox, that is a bad thing.
Second, without a call trace it is impossible to answer your question.
Have you entered any extension in the ring group and in the queue?

  1. Yes, I have entered extensions on both ringgroup and queue

  2. Call Trace below :

  3. Trixbox is fine with outgoing calls, its just the incoming that is having a problem, the server works fine for a few days … what could you guys suggest to build other distros aside from trixbox ?

thanks mickecarlsson for the inputs

– Executing [[email protected]:1] Set(“SIP/didforsale3-0000008b”, “__FROM_DID=17278072219”) in new stack
– Executing [[email protected]:2] Gosub(“SIP/didforsale3-0000008b”, “app-blacklist-check,s,1”) in new stack
– Executing [[email protected]:1] GotoIf(“SIP/didforsale3-0000008b”, “0?blacklisted”) in new stack
– Executing [[email protected]:2] Set(“SIP/didforsale3-0000008b”, “CALLED_BLACKLIST=1”) in new stack
– Executing [[email protected]:3] Return(“SIP/didforsale3-0000008b”, “”) in new stack
– Executing [[email protected]:3] ExecIf(“SIP/didforsale3-0000008b”, “1 ?Set(CALLERID(name)=+14143764689)”) in new stack
– Executing [[email protected]:4] AGI(“SIP/didforsale3-0000008b”, “/var/www/html/admin/modules/sak/agi/bwlist.agi”) in new stack
– Launched AGI Script /var/www/html/admin/modules/sak/agi/bwlist.agi
– <SIP/didforsale3-0000008b>AGI Script /var/www/html/admin/modules/sak/agi/bwlist.agi completed, returning 0
– Executing [[email protected]:5] Set(“SIP/didforsale3-0000008b”, “__CALLINGPRES_SV=allowed_not_screened”) in new stack
– Executing [[email protected]:6] Set(“SIP/didforsale3-0000008b”, “CALLERPRES()=allowed_not_screened”) in new stack
– Executing [[email protected]:7] Goto(“SIP/didforsale3-0000008b”, “ext-queues,222,1”) in new stack
– Goto (ext-queues,222,1)
– Executing [[email protected]:1] Macro(“SIP/didforsale3-0000008b”, “user-callerid,”) in new stack
– Executing [[email protected]:1] Set(“SIP/didforsale3-0000008b”, “AMPUSER=+14143764689”) in new stack
– Executing [[email protected]:2] GotoIf(“SIP/didforsale3-0000008b”, “0?report”) in new stack
– Executing [[email protected]:3] ExecIf(“SIP/didforsale3-0000008b”, “1?Set(REALCALLERIDNUM=+14143764689)”) in new stack
– Executing [[email protected]:4] Set(“SIP/didforsale3-0000008b”, “AMPUSER=”) in new stack
– Executing [[email protected]:5] Set(“SIP/didforsale3-0000008b”, “AMPUSERCIDNAME=”) in new stack
– Executing [[email protected]:6] GotoIf(“SIP/didforsale3-0000008b”, “1?report”) in new stack
– Goto (macro-user-callerid,s,13)
– Executing [[email protected]:13] GotoIf(“SIP/didforsale3-0000008b”, “0?continue”) in new stack
– Executing [[email protected]:14] Set(“SIP/didforsale3-0000008b”, “__TTL=64”) in new stack
– Executing [[email protected]:15] GotoIf(“SIP/didforsale3-0000008b”, “1?continue”) in new stack
– Goto (macro-user-callerid,s,26)
– Executing [[email protected]:26] Set(“SIP/didforsale3-0000008b”, “CALLERID(number)=+14143764689”) in new stack
– Executing [[email protected]:27] Set(“SIP/didforsale3-0000008b”, “CALLERID(name)=+14143764689”) in new stack
– Executing [[email protected]:2] Answer(“SIP/didforsale3-0000008b”, “”) in new stack