Inbound route not working with IVR and Extention with IVR but works with Ordinary Extension

FreePBX
1

Inbound route not working with IVR and Extention with IVR but works with Ordinary Extension

2

Please check the dtmf mode and paste the CLI log.

3

hi,
dtmf mode = RFC 4733

CLI LOG
which of the logs do you require

Thanks

4

In etc/asterisk/logger.conf, set dtmf
[logfiles]
console => notice,warning,error,dtmf
and reload asterisk. You will see the debug log.

5

its empty

[root@localhost asterisk]# cat debug,error,notice,verbose,warning
[root@localhost asterisk]#

Also, I notice the phone the extention rings but neither the caller or receiver can hear anything

6

Now, calls to the inbound route rings, but I hear nothing. Also, it connects to the IVR but I still can’t hear anything.

7

Check for one-way audio on the IVR. I’ll bet there are NAT problems.