Inbound route not working with IVR and Extention with IVR but works with Ordinary Extension

Inbound route not working with IVR and Extention with IVR but works with Ordinary Extension

Please check the dtmf mode and paste the CLI log.

hi,
dtmf mode = RFC 4733

CLI LOG
which of the logs do you require

Thanks

In etc/asterisk/logger.conf, set dtmf
[logfiles]
console => notice,warning,error,dtmf
and reload asterisk. You will see the debug log.

its empty

[[email protected] asterisk]# cat debug,error,notice,verbose,warning
[[email protected] asterisk]#

Also, I notice the phone the extention rings but neither the caller or receiver can hear anything

Now, calls to the inbound route rings, but I hear nothing. Also, it connects to the IVR but I still can’t hear anything.

Check for one-way audio on the IVR. I’ll bet there are NAT problems.