Inbound route being ignored

Hello all:

I am running 2.3.0beta2.7 with two zap trunks. Inbound routes on each trunk send callers to an IVR, which works fine. But, I would like to have some callerIDs pass directly to an extension – which used to work fine. The callerID routes are being ignored and are sent to the general IVR.

Any thoughts or known problems with this functionality.


to the best of my knowledge this has not changed.

Check to make sure that your inbound routes or directdids are setup properly and if you think they are, you may want to post a CLI trace of the call to the extension indicating what you think should be happening.