Inbound Calls work Outbound Calls don't (congestion msg)

FreePBX Installation / Upgrade
1

Hi. My name is Phil and I am a noob. (got that out of the way)

FreePBX 3.2.11
Asterisk (Ver. 1.8.22.0)

I have put together a SIP only FreePBX box. I am using soft phones on the desktop. Phones register with server. Extensions call extensions. I setup an IVR for Inbound Route. Tested and works.

I’m getting the default congestion message when doing outbound calls.

I have labored through the trunk setup and finally put together a setup that actually registers the trunk. Here are the trunk settings:

peer settings:
disallow=all
allow=ulaw
username=(phonenumber)
fromuser=(phonenumber)
type=peer
secret=(password)
qualify=yes
maxexpirey=3600
host=(provider)
fromdomain=(provider)
insecure=very
dtmfmode=auto
session-timers=refuse
defaultexpirey=60
nat=yes
canreinvite=no
context=from-trunk

user settings:
authname=(phonenumber)
canreinvite=no
context=from-pstn
dtmf=inband
dtmfmode=inband
fromdomain=(provider)
fromuser=(phonenumber)
host=(provider)
insecure=very
secret=(password)
type=user
user=phone
username=(phonenumber)

Registration String:
(phonenumber):(password)@(provider)/(phonenumber)

I have this message in the logs when making an outbound call:
WARNING[19588] app_dial.c: Unable to create channel of type ‘SIP’ (cause 20 - Subscriber absent)

I’m stuck. Can somebody help me?
Thanks,

2

I can tell you that config is way off. You have all those authentication parameters then you tell Asterisk to ignore authentication with an insecure statement.

You also rarely need a discrete user and peer.

3

Thanks for the response!
Removed user. Changed to insecure=invite,port in peer. Trunk Registered. Inbound works, Outbound doesn’t.

Still seeing this message in the logs:
app_dial.c: Unable to create channel of type ‘SIP’ (cause 20 - Subscriber absent)

4

After review another post, similar to this, suggesting that this type of error is a network issue, I was able to resolve this issue. It required some changes to my firewall and now all is working fine.

5

It’s always a great day when we can add another post to the 10,000+ that already exist about networking/trunks etc.

Sarcasm aside, we are glad you got it working.