Inbound calls to Specific DIDs drop after 1 ring

We’ve started to see odd behavior on a few DIDs where the extension will ring once or twice on an inbound call, then the call drops on that extension, but the calling extension call remains open.

I’ve contacted the DID provider and they say they’re receiving a 401 from us. Anyone point to a possible cause?These have been working normally until today.


Can you provide logs? Without them everything is conjecture.

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