freepbx 22.214.171.124 / asterisk 13.7.1, after updates about 3 weeks ago, direct dial from within IVR, no longer works. Callers can get in and reach any ext, or queue, or group, if in the IVR menu, but if they direct dial, no longer works.
We use a number of queues, 180, 270, 299, , which are listed in IVR, if the IVR has a selection for the queue, it works, but if we direct dial, it not longer work, believe the IVR see’s the direct dial as invalid. Prior to update, for last 2, 3 years worked fine. Also can no longer direct dial extensions either.
But inbound, which are automatically routed to same queues, or extensions, work fine.