I have Asterisk 1.6.0.26-FONCORE-r78. I am having problems receiving calls. All the calls go straight to Voicemail.
I went into the asterisk cli in the trixbox as root and tried to see whats going on and apparently after entering the command ‘sip show peers’ it shows that all of my 5 extensions are offline with a status of “unknown”.
This problem started happening when a network engineer installed a sonic wall tz215 on our network. I went into the sonic wall and under Voip settings, I tried enabling constant NAT and enable SIP transformations and reloaded asterisk but nothing changed. I also tried . The pbx server i have is behind the network so I’m not sure if NAT’ing is the issue.
I enabled ‘sip set debug on’ and at various times, it returns with the error:
I would just like to figure out a way to get the sip peers back online. I tried to view the debug lists by doing a 'console dial ‘extension_number’" but I don’t think it worked as it returned some GOTO and IF statements other than errors.
Any help here will suffice or a way to solve the problem further.
We had everything going out through our Netgear before which had some basic firewall settings. I think with the install of the Sonic Wall a lot of things were changed. Does it sound like a firewall issue? I will contact him. Thanks.
alan_mousty
I turned off the sonic firewall settings to allow any connections and I am still getting the same issue. I am now thinking that it is not a firewall issue. I also tried turning off all sip settings prior to allowing all ports on the SonicWall but no luck. I really am stuck. I tried again with the sip debug on and its still giving me the error: