Inbound Caller ID unknown

FreePBX
1

Most of our calls coming into our freepbx system have have the callerid unknown. Looking at the config files I found that sip_general_additional.conf has a setting callerid=unknown. I believe this should be changed to callerid=asreceived . Also possibly these two configs should be added.
hidecallerid = No
callwaitingcallerid = yes
My question with this is where do I make these changes? config edit doesn’t allow you to change these directly and manual editing them is not recommended. I haven’t found any places in the gui to change this, and haven’t had any success override this config with the sip_general_custom.conf file.

Any suggestion for trouble shooting our caller id issues would greatly appreciated.
Thanks

Also if you want/need any additional info, just say so and I can provide it.

2

You do it from the advanced sip settings option of the web interface.

3

I found a place to add additional settings under asterisk sip setting >> chan_sip tab
This let me add config to the sip_general_additional.conf file, but it didn’t overwrite the existing callerid=unknown config. It just added a new setting lower in the file.

I can’t for the life of me see a place in the GUI where this is being set. Either in the asterisk sip setting or the Advanced settings page.

4

Post what you have in the sip_general_additional.

5

This is my current sip_general_additional.conf

;--------------------------------------------------------------------------------;
; Do NOT edit this file as it is auto-generated by FreePBX. ;
;--------------------------------------------------------------------------------;
; For information on adding additional paramaters to this file, please visit the ;
; FreePBX.org wiki page, or ask on IRC. This file was created by the new FreePBX ;
; BMO - Big Module Object. Any similarity in naming with BMO from Adventure Time ;
; is totally deliberate. ;
;--------------------------------------------------------------------------------;
accept_outofcall_message=yes
auth_message_requests=no
outofcall_message_context=dpma_message_context
faxdetect=no
vmexten=*97
context=from-sip-external
callerid=Unknown
notifyringing=yes
notifyhold=yes
tos_sip=cs3
tos_audio=ef
tos_video=af41
alwaysauthreject=yes
useragent=FPBX-13.0.137(13.8.2)
disallow=all
allow=ulaw
allow=alaw
allow=gsm
allow=g726
callerid=asreceived
hidecallerid=No
callwaitingcallerid=yes
rtpend=20000
rtpstart=10000
callevents=yes
bindport=5061
jbenable=no
tlsenable=no
notifyhold=yes
tlsbindaddr=[::]:5061
tlsclientmethod=sslv2
allowguest=yes
srvlookup=no
defaultexpiry=120
minexpiry=60
rtptimeout=30
g726nonstandard=no
videosupport=no
maxcallbitrate=384
canreinvite=no
rtpholdtimeout=300
rtpkeepalive=0
checkmwi=10
notifyringing=yes
registertimeout=20
maxexpiry=3600
registerattempts=0
nat=no
ALLOW_SIP_ANON=no
externip=192.206.106.5
localnet=172.16.1.0/24
language=en

6

I still haven’t gotten caller ID working properly on our system. If anyone has links to tutorial or more information about setting up sip caller id that I missed that would be great.