Good Afternoon Everyone,
Hopefully this isn’t a stupid question and someone here has also had this issue.
My current situation is as follows.
I have a company hosting 2 phone numbers for me which for ease shall be 1111 and 2222. They then forward all calls for those numbers over sip to my PBX.
My PBX has 2 trunks setup - 1 for each number.
Now normally all calls will go through to the correct phones and display the trunk name and phone number however when an anonymous call comes in something gets confused.
The calls still go through to the correct ring groups but it displays as the wrong trunk name so for example.
I call 1111 and phones 2 and 4 will display trunk 1 for example.
when an anonymous numbers calls 1111 it will still call phones 2 and 4 but it will display as trunk 2.
This works for both numbers and I was hoping someone would be able to help me fix it so it displays correctly with anonymous numbers.
I had zero experience before i set this system up and the trunk settings i have are pretty much trial and error so any help at all would be appreciated.