Hi,
I am running free pbx servers version 2.11 with asterisk Asterisk (Ver. 1.8.22.0). Installed from free pbx distro.
We have install the voicemail module 2.11.0.3
The server is storing the voicemail in an imap server that is not located in the same local network. Both have public IP and there’s is only 1 firewall between the 2 servers.
The problem is that if I am making a mistake in the imap mailbox loggin or password or if I connecting a device (user&device mode) that do not have a user associated with an activated voicemail and that I keep the parameters mailbox set to something that do not have voicemail: ex: devicenumber@device
This is resulting quickly to a mailbox system crash. The system is no more able to connect to any imap storage voicemail and I need to restart asterisk to fix the issue.
Log error messages are:
[2014-01-09 18:35:37] ERROR[1913]: app_voicemail_imapstorage.c:2834 mm_log: IMAP Error: Unable to create selectable TCP socket (1038 >= 1024)
[2014-01-09 18:35:37] ERROR[1913]: app_voicemail_imapstorage.c:2105 __messagecount: Houston we have a problem - IMAP mailstream is NULL
[2014-01-09 18:35:37] ERROR[1913]: app_voicemail_imapstorage.c:2834 mm_log: IMAP Error: Unable to create selectable TCP socket (1038 >= 1024)
[2014-01-09 18:35:37] ERROR[1913]: app_voicemail_imapstorage.c:2105 __messagecount: Houston we have a problem - IMAP mailstream is NULL
[2014-01-09 18:35:37] ERROR[1913]: app_voicemail_imapstorage.c:2834 mm_log: IMAP Error: Unable to create selectable TCP socket (1038 >= 1024)
[2014-01-09 18:35:37] ERROR[1913]: app_voicemail_imapstorage.c:2105 __messagecount: Houston we have a problem - IMAP mailstream is NULL
I get this for every mail box. We get fast busy when we try to connect to the mailbox to get messages and the system hang up to the people that try to leave messages.
Any body understand the fix or a better way to resolve quickly the issue without restarting asterisk?
The help is appreciated.
Louis