I am running FreePBX 2.4. Occasionally a user will complain that when someone called their extension and got their voicemail, the caller will get an “I’m sorry an error has occurred” message. Whenever this happens, I know that if I go check the voicemail.conf file, I will find a random bracket separating that user’s voicemail box (and usually a couple of others) from the rest of the others. This causes the voicemail boxes following the bracket to stop working and to play the error message. As soon as I delete the bracket, all is groovy. Has anyone else experienced this?
almost sounds like you have a quote in somebody’s name (Like O’Brian). That used to throw strange results sometimes. But our one employee who we had that issue with left over a year ago and I never chased it down.
I have experienced the above issue with the  between the voicemail boxes. The voicemail boxes below the  do not work any more. I think that it is looking for a  (blank) context. As soon as I delete the  the voicemail works great. Does anyone know why the  appear?
maxxwireless. What is your version information? There was a release of 2.5 that also had this as a bug, it was quickly fixed and a newer version was released to fix it. So if you are running 2.5.x please make sure you are up to date with all modules first.
I an having the same issue. I loaded Asterisknow 1.5 and can’t seem to get the voice mail working. Could you please take a look at your voicemail.conf file and let me know if it looks something like this one?
Please ignor my last post. I found that I had shot myself in the foot while using GUI I changed the mailbox information from [email protected] to [email protected]. This is what caused the issue. Everything is working fine now