Hi,
How do we set it up so that when one of our 5 DID’s is rung, it will go to a specific queue?
For example, if phone number (xxx)xxx-xxx1 is rung, send the call to queue 100, if (xxx)xxx-xxx2 is rung, send the call to queue 101?
Thanks,
Sam
Hi,
How do we set it up so that when one of our 5 DID’s is rung, it will go to a specific queue?
For example, if phone number (xxx)xxx-xxx1 is rung, send the call to queue 100, if (xxx)xxx-xxx2 is rung, send the call to queue 101?
Thanks,
Sam
I meant IVR
Make an inbound route for each DID and point it at the queue, IVR, etc.
There is tons of info on this in the wiki.
Awesome. Thanks!