If one extension is busy another one should be too

General Help
1

Hi all,

I have some users which are using two phones. A desk-phone and a wireless dect-phone. both phones are in a ringgroup and ring at the same time. This works. I would like to have the following behavior:

If the user is talking on e. g. his dect-phone the desk-phone should not ring. It should go directly to the users voicemailbox saying he he busy.

Is this possible?

2

You could probably create a queue with both phones in it and then diddle with the queue settings to to have it behave as you want.

Bill