I converted one office from an old system that required users to dial 8 before getting an outside line. On their new freepbx I have a dial plan that will accept calls with a preceding 8 or direct dial. Now that some time has passed, I’d like to see if users dial a 8 before their number an announcement could be played back “it is not necessary to dial 8 before calling this number”
ie, if the user dials 8XXXXXXX or 81XXXXXXXXXX play the announcement. Is this possible?