IAX Call Denied

General Help
1

I try to make a call from an IAX client to a cell phone. The call gets denied. I have the extension route module installed. which I assume is blocking the call. Can you tell from below output if it is that module disallowing the call?
It is not configured to do that for the extension. The call should pass.

[2015-01-03 16:14:43] VERBOSE[26816][C-00000088] pbx.c: – Executing [9,18023456543@from-internal:2] Set(“IAX2/5315-1172”, “ROUTEUSER=5315”) in new stack
[2015-01-03 16:14:43] VERBOSE[26816][C-00000088] pbx.c: – Executing [9,18023456543@from-internal:3] GotoIf(“IAX2/5315-1172”, “1?restrictedroute-3-5-6-7-9,9,18023456543,2:outbound-allroutes,9,18023181438,2”) in new stack
[2015-01-03 16:14:43] VERBOSE[26816][C-00000088] pbx.c: – Goto (restrictedroute-3-5-6-7-9,9,843312254)
[2015-01-03 16:14:43] WARNING[26816][C-00000088] pbx.c: Channel ‘IAX2/5315-1172’ sent to invalid extension but no invalid handler: context,exten,priority=restrictedroute-3-5-6-7-9,9,843312254
[2015-01-03 16:14:43] VERBOSE[26816][C-00000088] chan_iax2.c: – Hungup ‘IAX2/5315-1172’

2

Yes, It looks like extension routes is dropping the call.
Have you allowed that extension to use that route ?

3

Yes, I have allowed the extension to use that route. Must be a bug then.

4

Sorry for the delay, I have been away. Did you get this sorted?
Have you tried disabling extension routes module in module admin?

5

Yes, I disabled the extension route module and problem went away. Then reenabled the module and the problem didn’t come back.