Hello colleagues how are you today…
I hade an installation working and after I have made an update to all the modules I have lost some functionallity.
I had a basic configuration using DIDFORSALE and everything was working fine until i’ve made the update, after i’ve made the update i cant place a call.
I can receive calls but when i try to make a call the line sounds busy and the call is not going through.
If I go to the CDR i can see the call and the message is BUSY, I have tryed adding the + sign and creating all sets of dial patterns like the following.
NXXNXXXXX
1NXXNXXXXXX
+1NXXNXXXXXX
etc…
Can you post a call trace of a failing call
Hello thanks for your answer.
This is what i can get so far, let me know if there is a better way since i see there is a lot of information before i can capture this, thank you.
You can view the log in the GUI at Reports -> Asterisk Logfiles.
Paste the relevant section (starting from the beginning of the call attempt) at
https://pastebin.freepbx.org
and post the link here.
Provider is rejecting call with busy
2019-10-19 07:25:22] VERBOSE[1174][C-00000f61] app_dial.c: Called SIP/didforsale/14073405073
[2019-10-19 07:25:23] VERBOSE[2277][C-00000f61] chan_sip.c: Got SIP response 486 "Busy Here" back from 209.216.2.203:5060
[2019-10-19 07:25:23] VERBOSE[1174][C-00000f61] app_dial.c: SIP/didforsale-0000006d is busy
[2019-10-19 07:25:23] VERBOSE[1174][C-00000f61] app_dial.c: Everyone is busy/congested at this time (1:1/0/0)Thank you, I have made a request to the SIP DID provider to let me know why all the calls are being rejected with a busy tone, since you advice me i havent had response yet, I am still waiting, it has been more than 24 hours already and i did sent a second email to the ticket today around 9am central america time and nothis up to this time of night, it’s been 12:30 am and no response from DIDforSale.
I’ll keep you posted if i have any response, thanks fo your help.
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.