I cant place a call after an update

Hello colleagues how are you today…
I hade an installation working and after I have made an update to all the modules I have lost some functionallity.
I had a basic configuration using DIDFORSALE and everything was working fine until i’ve made the update, after i’ve made the update i cant place a call.
I can receive calls but when i try to make a call the line sounds busy and the call is not going through.
If I go to the CDR i can see the call and the message is BUSY, I have tryed adding the + sign and creating all sets of dial patterns like the following.

Can you post a call trace of a failing call

Hello thanks for your answer.

This is what i can get so far, let me know if there is a better way since i see there is a lot of information before i can capture this, thank you.

You can view the log in the GUI at Reports -> Asterisk Logfiles.

Paste the relevant section (starting from the beginning of the call attempt) at
and post the link here.

will this work?


thanks in advance

Provider is rejecting call with busy

2019-10-19 07:25:22] VERBOSE[1174][C-00000f61] app_dial.c: Called SIP/didforsale/14073405073
[2019-10-19 07:25:23] VERBOSE[2277][C-00000f61] chan_sip.c: Got SIP response 486 "Busy Here" back from
[2019-10-19 07:25:23] VERBOSE[1174][C-00000f61] app_dial.c: SIP/didforsale-0000006d is busy
[2019-10-19 07:25:23] VERBOSE[1174][C-00000f61] app_dial.c: Everyone is busy/congested at this time (1:1/0/0)

Thank you, I have made a request to the SIP DID provider to let me know why all the calls are being rejected with a busy tone, since you advice me i havent had response yet, I am still waiting, it has been more than 24 hours already and i did sent a second email to the ticket today around 9am central america time and nothis up to this time of night, it’s been 12:30 am and no response from DIDforSale.

I’ll keep you posted if i have any response, thanks fo your help.

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.