Probably something simple, but how do you setup linear hunting in queues? Round Robin appears to not start with the first number listed and go down the list. Am I missing something?
I can see where I can use ‘hunt’ in Ring Groups instead, but for reporting and features purposes, I really need it to be queue based.
I’m seeing the same problem… anyone have a solution or even where to try and find one?
Thx
M
I’ve not used it, but I would expect the basic round robin strategy to be that a new call starts with the extension following the one that took the previous call.
In other words, linear but carrying on the sequence rather than resetting.
IIRC - queues do not have a reasonable way to do this. You could try using the Queue ‘penalties’ but last time I played with these on Asterisk 1.2 they were quite broken. I have not looked at them in some months so they may be better off. (Or maybe that is something in 1.4 that has improved?)
Philippe Lindheimer - FreePBX Project Lead
http//freepbx.org - IRC #freepbx