Hi ,
I have configured Polycom SIp phones for my trixbox , now the problem i am facing is that i am not able to dail outside .i mean when i dail 0111 it dialing ,but when it say press 1 for opertor etc… the button is not getting pressed ,what might be the problem
If it says that the feature isnt available- it’s an issue with the dial plan of the phone
If you have 3 digit extensions in the office you need to add the following to your phone’s dial plan
*8xxx
Or if you are using ** then add this:
Here is a sample config file for one of my access points (/tftpboot/PHONE-MAC-ADDRESS.cfg):
time zone name: US-Eastern
missed calls indicator disabled: Default
sip line1 screen name: Agent Name
sip line1 display name: Agent Name
sip line1 auth name: 429
sip line1 user name: 429
sip line1 password: 9898
time zone code: EST
sip line1 vmail: *97
sip line1 mode: 0
Is it here that I need to add the string you mention? If so, simply adding a new line with string **xx will do the trick?
I hate to appear as though I expect to be spoon fed … I just recovered from a MS Exchange crash and no one seems to understand that there is little one can do to predict hard drive failure. I now walk around feeling like I have a big coffee stain on my shirt.
You need to adjust the dialplan for the phone. This is beyound the scope of FreePBX. but go here: http://www.aastratelecom.com/cps/rde/xchg/SID-3D8CCB6A-9259EDC9/03/hs.xsl/21669.htm and select your phone, download the admin manual and search for dialplan. It would be good to actually read the Aastra manual as it has MANY tips and insites on how things work. We also have the 9133i phones and it took some time to understand how to properly setup the phones but once it is done they work even better then streight out of the box.