I’m looking for a way to set up transcribed voicemails in freepbx 13. These transcriptions will then be emailed to our support address. Currently we have voicemails being forwarded through a third party service for transcription but i’d really like to bring that in house. Is this possible on freepbx 13? and if so, are there any good tutorials on how to set it up?
Bringing it in house will be very cost prohibitive (cough cough nuance). A single seat would cost way much more than the lifetime cost of some cloud service… and there are FREE cloud voicemail transcription services. Check out Nexiwave.com.