How to timeout a overhead page call

FreePBX Configuration
1

We’ve had a few instances where a user calls the overhead paging system and then doesn’t hang their phone up properly, leaving the paging call open. We’re a large retail store so we’re not able to find out who it is, but it disrupts the music and other things.

Is there a way to timeout a paging call after a certain amount of time? Or is there some other solution we can use?

2

Rumor has it they are still waiting for someone to formally request this feature through the official process.

3

How does one do that?

Has anyone found a workaround to fix this?

4
  1. Submit a feature request so it can be added to the module without workarounds.
  1. A programmatic way to do this that I can think of (nor necessarily the best idea) would be to have the page button:
  • Go to a prompt that has the pager record their message, put a time limit on the recording capture.
  • The dialplan would hang up on the pager after timeout, set the recorded message as a variable then call a phantom extension dialplan.
  • Have the phantom extension call the actual page using the recorded message.
  • Play the message once or twice then hang up on the phantom extension dialplan.

That would be one way avoid the hang up issue

5

A simpler way would be to create a Custom Destination that sets TIMEOUT(absolute) to a reasonable value and a Misc Application for the dial feature code

Misc Application -> Custom Destination -> Page Group
1 Like
6

much better :slight_smile:

7

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