Hello,
we are using a FreePBX 14.0.5.25 and are experiencing random dropps of outgoing and incoming calls using different trunks. Below you will find the logs of one of these drops.
[2019-02-04 11:52:41] VERBOSE[28495][C-000003cc] bridge_channel.c: Channel SIP/xxxx-gmbh-00000279 joined 'simple_bridge' basic-bridge <67b59e5c-4d05-4280-a206-f4eb492f8917>
[2019-02-04 11:54:44] VERBOSE[28495][C-000003cc] bridge_channel.c: Channel SIP/xxxx-gmbh-00000279 left 'simple_bridge' basic-bridge <67b59e5c-4d05-4280-a206-f4eb492f8917>
[2019-02-04 11:54:44] VERBOSE[28495][C-000003cc] app_macro.c: Spawn extension (macro-dial, s, 22) exited non-zero on 'SIP/xxxx-gmbh-00000279' in macro 'dial'
[2019-02-04 11:54:44] VERBOSE[28495][C-000003cc] pbx.c: Spawn extension (ext-group, 11, 20) exited non-zero on 'SIP/xxxx-gmbh-00000279'
[2019-02-04 11:54:44] VERBOSE[28495][C-000003cc] pbx.c: Executing [h@ext-group:1] Macro("SIP/xxxxx-gmbh-00000279", "hangupcall,") in new stack
[2019-02-04 11:54:44] VERBOSE[28495][C-000003cc] pbx.c: Executing [s@macro-hangupcall:1] GotoIf("SIP/xxxxxx-gmbh-00000279", "1?theend") in new stack
[2019-02-04 11:54:44] VERBOSE[28495][C-000003cc] pbx_builtins.c: Goto (macro-hangupcall,s,3)
[2019-02-04 11:54:44] VERBOSE[28495][C-000003cc] pbx.c: Executing [s@macro-hangupcall:3] ExecIf("SIP/xxxxx-gmbh-00000279", "0?Set(CDR(recordingfile)=)") in new stack
[2019-02-04 11:54:44] VERBOSE[28495][C-000003cc] pbx.c: Executing [s@macro-hangupcall:4] NoOp("SIP/xxxxx-gmbh-00000279", "PJSIP/21-000006df monior file= ") in new stack
[2019-02-04 11:54:44] VERBOSE[28495][C-000003cc] pbx.c: Executing [s@macro-hangupcall:5] AGI("SIP/xxxx-gmbh-00000279", "attendedtransfer-rec-restart.php,PJSIP/21-000006df,") in new stack
[2019-02-04 11:54:44] VERBOSE[28495][C-000003cc] res_agi.c: Launched AGI Script /var/lib/asterisk/agi-bin/attendedtransfer-rec-restart.php
[2019-02-04 11:54:44] VERBOSE[28514][C-000003cc] bridge_channel.c: Channel PJSIP/45-000006dd left 'simple_bridge' basic-bridge <67b59e5c-4d05-4280-a206-f4eb492f8917>
[2019-02-04 11:54:44] VERBOSE[28495][C-000003cc] res_agi.c: <SIP/xxxxx-gmbh-00000279>AGI Script attendedtransfer-rec-restart.php completed, returning 0
[2019-02-04 11:54:44] VERBOSE[28495][C-000003cc] pbx.c: Executing [s@macro-hangupcall:6] Hangup("SIP/xxx-gmbh-00000279", "") in new stack
How do I go about diagnosing these dropped calls. The system has been running for over a year now with almost no dropping calls. About a month ago calls started to drop…
Where should I start to find out what is causing the problem?
Best regards
codec