How to setup firewall for work-from-home dynamic IP addresses

It happened again today on 2 remote phones. I setup a test phone on my desk and responsive firewall worked ok with it, so I assume the issue to be more with the end users internet/router??

I changed their two extensions to use the FreePBX VPN and they are now staying connected after public IP changes.

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I’m getting this problem again, despite changing the registration times.

It is unrealistic to expect FreePBX users to setup a dynamicDNS client for each user who uses a phone within the organization, this is not a problem that VoIP customers get when they’re using 8x8 or another managed service and it doesn’t seem to be a standard feature of a “smart” firewall…

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