Friends, good morning! I have a client who is a medical clinic, and they needed an automatic confirmation solution (where the PBX pulls the doctor’s schedule, saves it in a database, calls the patients, informs them of the appointment via Azure Voice AI and gives options to confirm, cancel, resched…

If you originate the call to the channel: Channel:Local/{celular}@from-internal then the call will follow your outbound routes/trunks and use the recording options set in the GUI.

How to record a Call originated by AMI that goes to a context

General Help

lgaetz (Lorne Gaetz) March 19, 2024, 5:29pm 2

Not sure I understand the failure, but perhaps this is what you’re looking for