Does anyone know if FreePBX offers the feature whereby you can provide a caller with the options Press 1) to record the phone call (for training purposes) or Press 2) not to record (still allowing them to call in but without being recorded).
Apologies if this has been asked already, I cannot find it in the forum.
Thank you very much Dustin and cynjut!! Your help is very much appreciated
I will look into these options and liaise with management to see how they want this implemented. I saw a Youtube video which also gave me a good idea of actually noting this process down in a flow chart diagram to help get the process right.
I’ll let you know how it goes, thanks again both,
Paul.