How to handle calls feedback?

General Help
1

Hello Everyone,
So I have a problem with Freepbx Playbacks.
Whether it’s a wrong number, unavailable for some reason, or any congestion type,
Freepbx is always sending the same playback "all-circuits-busy-now"
So I really don’t have a way to know when the number was in fact wrong, or whatever,
What is best practice to handle and solve such an issue?

Thank you in advance.

2

You’ve configured your system incorrectly somehow. You’ll need to figure out how and correct it.

3

This sounds like default FreePBX behavior. You have a small amount of control over which file plays by changing settings in the “Route Congestion Messages” module.