Hi,
I have the following problem.
I’m using Odoo ERP and I want to have the ability to use it’s VOIP integration in pararell with my yealink phone.
I wanted to connect both webrtc and yealink as a single extensions using max_contacts in pjsip but it turns out that it doesn’t work with 2 different protocols (webrtc and UDP) so I’ve ditched this idea.
I’ve configured 2 extensions:
812 - yealink extension
8120 - webrtc extension according to odoo documentation
and changed the dial:
in 812 extension to PJSIP/812&PJSIP/8120
in 8120 extension to PJSIP/812&PJSIP/8120
It allowed me to get the popup with incoming call in odoo regardless of which extension I’m dialing.
The problem is that whenever I answer the call on my yealink I get the notification in odoo about missed call.
Is there any way to make 2 extensions (812 and 8120) to behave like one.
E.g.
- I’m answering the yealink desk phone and the webrtc extensions behaves like I’m during the phone call (it allows me to make notes in crm etc.)
- I’m dialing a phone number in Odoo and my deskphone rings and I’m also able to see the progress of a phone call in Odoo (webrtc). When I hangup on yealink it also mirrors this behaviour in webrtc.
Basically I want to mirror the behaviour of both extensions. Is it even possible?
I’ve tried the solution from this topic but it doesn’t help me to achieve what I want
I would be greatfull for any help @lgaetz
Thanks in advance!