How to extend the ringing period?

The scenario is this incoming call came in then the operator will transfer the call into designated local after 3 rung the call will be bounce again to operator.

Please help me I’m beginner I jst wana know if possible the ringing period time will extend?

You did not even mention what system you are running or how the inbound call are routed.

Hint: Modules have ring time settings.

using FreePBX 2.7.0.3 the call was originate outside then the operator will answer the incoming call then she transfer to other sip local account but if the person will not answer quickly after 3 rung the call was bounce to again operator again, i jst wanna know if is possible to extend the ringing up to 5 ring or more before call will bounce again to operator.

The scenario is this incoming call came in then the operator will transfer the call into designated local after 3 rung the call will be bounce again to operator.

Please help me I’m beginner I jst wana know if possible the ringing period time will extend?