I have create an ring-all group with extension 5000, 5001 and 5002. The problem is it is always notify the other extension such as 8002 when I start the inbound calling. I have reset the inbound/outbound routes and ring groups many times but the problem is still remaining. Can anyone help me figure out this problem?
Thank you for giving me the directly guidance to avoid this problem and I am totally agree with you. If a phone added the BLF line to an extension, this phone will be always get notification when the target extension phone receive any inbound calls.
Our client are using polycom VXX410. When the freepbx sent notification to phone, the phone screen looks received incoming call (like the pic shown below). It may cause the users who are not the really caller to pick the phone or press the BLF key to call the target extension number accidentally.
And this is the reason why I want to disable the notification feature. I am not so deep understanding the freepbx and asterisk settings. Please let me know if you have any good ideas to solve this problem.