How do I reinstall isymphony?

I screwed up. I tried to update to the isymphony 3.3 beta 1 and ended up breaking my isymphony install and not upgrading. At this point, I think I need to uninstall and reinstall isymphony via command line, or the FreePBX GUI if possible. How can this be done? I found this tutorial online but it requires me to know the version of iSymphony. I do not know the version and can not figure it out.

I also tried copying all the files in /opt/isymphonyv3 from my warm backup to my main server. That didn’t work.

When I try logging in to isymphony via web browser I get “this webpage is not available ERR_CONNECTION_REFUSED”

Where should I start to fix this?

If you have a functioning installation of the older version you can use the following command to check the version of it:

service iSymphonyServerV3 version

The tutorial that you found can be used to upgrade to the beta, if you wish. Just ignore the section that mentions you need to use the same version as before. Simply run the rpm install command for the beta, or any version, after you have uninstalled the older version. For the 3.3.0 beta you can use the following command after you uninstall the original installation:

rpm -Uvh http://www.getisymphony.com/files/builds/isymphony/3.3.0_beta1_21/iSymphonyServerV3-fpbx-3.3.0.beta1_21-1.noarch.rpm

You can also use this method to reinstall the original version you had, once you figure that out. For example, if you were using 3.2.2.22 before you can use this command:

rpm -Uvh http://www.getisymphony.com/files/builds/isymphony/3.2.2_22/iSymphonyServerV3-fpbx-3.2.2.22-1.noarch.rpm

Links for all versions can be found on the following page:

http://docs.getisymphony.com/display/ISYMKB/Downloads+Archive

If you continue to have issues, please open a ticket at http://support.getisymphony.com. If you provide a serial key we can even determine the version you were using prior to the upgrade attempt.

Thank you for the help. I was able to get it reinstalled with your instructions!