When a call comes through to one of our Cisco 7970’s we get the message:
“From Smith, John
Is there any way to change how FreePBX displays the caller ID? I’ve had a look around the web config but can’t see an obvious way of doing it… We basically want it to just say “From John, Smith” without the ID of the extension or perhaps just the extension number and not the IP of the server - this will only confuse our users!
Any help would be much appreciated (yes I’m a newbie!)