How do I create a mailbox with no extension?

Im trying to create a couple of general support mailboxes that dont have an extension associated with them. IE: Support Queue is 2001, create a mailbox #2001

I tried manually entering it into the voicemail.conf and creating folders, but it didnt work…

As it currently stands, FreePBX really wants an extension associated with each mailbox. If you don’t want to jump through hoops, you are probably best off just creating a couple extensions for the mailboxes and not using the extensions. They can be just custom extensions.

Philippe Lindheimer - FreePBX Project Lead
http// - IRC #freepbx

Just change:




in /etc/amportal.conf

Then you can tie extensions to people like normal, and also have extensionless people. Works like a champ!