How configure two extension number with same number?


(Italia) #1

Hi,
i need to configure two phone for two user with same extension number.

Department A
Extension 10 user 110
Extension 11 user 111
Extension 12 user 112
Department B
Extension 10 user 210
Extension 11 user 211
Extension 12 user 212

When Department A call Department B, it can dial 8xx When Department B call Department A it can dial 8xx

How i can make this?
In gui if i insert extension for department B i have this error
Extension number already in use by …
I have try to change Context in extension but i have same error…
Thanks


(Itzik) #2

You cannot have two same exact extensions on FreePBX.

You can probably write a custom dialplan to achieve this


(Dickson) #3

If you set the extensions as a PJSIP extension, they can both register simultaneously using the same extension/secret, but any calls to the extensions will ring both simultaneously.
They can, however independently answer the call or make calls without affecting the other.


(Lorne Gaetz) #4

You’re asking for a Multi tenant setup which is not supported. You might be able to simulate this with custom dialplan, but it will be more trouble than it’s worth, just create different extensions.


(Edwin) #5

Would creating a Ring Group achieve this and make the extensions members?


(Italia) #6

No, we need to have a simil “multi tenant”.
We need to have same DN in department, and any department have to call other with prefix