Hire Someone to Program CRM Module Integration with Freshdesk

[dbayer (Daniel Bayerdorffer)]

Hello,

If this question is not appropriate to ask on this forum, please feel free to take it down, or let me know and I will take it down.

We are looking to hire someone to write the REST API integration required to make the CRM module work with Freshdesk. Specifically to either create a new ticket or update an existing ticket in Freshdesk when a customer phone number calls us. Also if realistic, taking advantage of the other CRM API features is to be considered.

Here’s an example of what we would like to have this integration do…

Freshdesk Marketplace

We don’t have a set budget, but will consider any reasonable quote.

Thanks,
Daniel

[PitzKey (Itzik)]

If you don’t get help here, try reaching out to Sangoma. They might be able to help you with that.

[jfinstrom (James Finstrom)]

The best way to get it on product managements radar (the ones who would put it on the roadmap). Open a commercial module feature request against sangomacrm
https://wiki.freepbx.org/display/SUP/How+to+open+a+feature+request

[dbayer (Daniel Bayerdorffer)]

Hi Itzik and TheJames,

Thank you for your responses. I will fill out the feature request. That would be great if it was built in!

Regards,
Daniel